MAGGIE BOUNDS
Saint Louis,MO
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
23
23
years of professional experience
Work History
Home Health Care Manager
Heavens Help Care Agency LLC
Saint Louis, MO
09.2014 - Current
- Conducted regular meetings with team members to review performance results and discuss challenges or issues that need addressing.
- Collaborated with vendors, suppliers negotiating contracts, agreements for materials, services required.
- Provided oversight of day-to-day operations ensuring tasks were completed accurately and efficiently.
- Assisted in the development of annual budgets and monitored expenses throughout the year.
- Ensured compliance with all applicable laws, regulations, policies, procedures, guidelines.
- Provided direction, motivation, coaching, training, and mentoring to team members.
- Reviewed financial statements for accuracy and completeness prior to submission to corporate headquarters.
- Oversaw department operations to align priorities and resources with organizational objectives.
Payment Poster
Washington University
Saint Louis, MO
01.2002 - 02.2016
- Maintained accurate records of all payments posted in an organized filing system.
- Provided customer service support to patients regarding inquiries related to account status and payment history.
- Verified accuracy of statements sent to customers for payment reconciliation purposes.
- Generated reports on monthly revenue totals, outstanding balances, and other financial indicators as requested by management.
- Researched discrepancies between patient accounts and remittance advice received from insurance carriers.
- Ensured compliance with HIPAA regulations when dealing with patient information.
- Collaborated with various departments within the organization to ensure efficient workflow processes related to payment posting activities.
- Maintained a working knowledge of industry regulations pertaining to healthcare billing practices.
- Communicated effectively with internal teams about any changes or updates made to patient accounts during the posting process.
- Assisted in resolving payment issues, such as rejections or delayed payments due to incorrect coding or missing information.
- Participated in departmental meetings concerning improvements in existing payment processes.
- Updated patient accounts with current information after verifying accuracy of data entered into the system.
Education
Organizational Leadership
Harvard Business School Online
Boston, MA08-2022
High School Diploma -
Roosevelt High School
St Louis, MO04-1992
Skills
- Cultural Competency
- Scheduling Coordination
- Care Planning
- Client Confidentiality
- Case management experience
- Medical terminology knowledge
- Operational Records Maintenance
- Medical Condition Coding Software
- Decision-Making
- Emergency Readiness
- Time management abilities
- Records Management
- Organizational Skills
Timeline
Home Health Care Manager
Heavens Help Care Agency LLC
09.2014 - Current
Payment Poster
Washington University
01.2002 - 02.2016
Organizational Leadership
Harvard Business School Online
High School Diploma -
Roosevelt High School
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