Assisted general buyers with finding ideal homes by assessing needs, requirements, and budgets.
Wrote contracts to outline sales and purchases of properties, including multi-property deals.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Advised and informed prospective clients on current market activities and conditions.
Sought out and coordinated sales between investors both locally and out of state.
Designed renovation budgets for investment properties.
Staged and established a listing plan for homes that were not ready to go to market to ensure they were sold for the most logical price.
Maintained market knowledge on pricing by territory and costs for investment and new construction to be competitive in the market.
Designed and strategized listing/buying plans and long term goals for clients looking to continue to purchase multiple properties.
Found buyers for properties that needed sold to ensure the seller was satisfied.
Found owners for properties that were vacant to establish the business and at times to eliminate a "problem property" from a neighborhood.
Maintain relationships with local investors, bankers, vendors, contractors, etc. to ensure my clients have the full package and get the best service and price at all times.
Office Administrator
Exit Realty - Capital City
04.2019 - 02.2020
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors for Real Estate broker, property management company and as a direct contact assistant for the owner.
Assisted in preparation and processing of payroll to facilitate prompt staff payments, including processing commissions.
Assisted in organizing and overseeing client success plans to ensure success of the business owner.
Input, edited and managed MLS data and verified all information was accurate.
Assisted in the execution of online marketing for clients and the company as a whole, managing multiple platforms.
Created and assisted in the content creation for documents, marketing plans and company workflow.
Ensured everyone had what they needed to be successful.
Operations Manager
JC Home Solutions
01.2017 - 04.2018
Supervised operations staff and kept employees compliant with company policies and procedures.
Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.
Developed processes to save on costs and prevent losses.
Managed marketing, job costing and assisted in designing growth strategy.
Wrote and managed job costing quotes on both renovation and new construction homes.
Worked with Realtors/Lawyers/Accountants/Banks etc. as company representative.
Sales Manager
Robert Half - OFFICE TEAM
11.2015 - 01.2017
Resolved customer issues quickly to close deals and boost client satisfaction.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Maintained relationships with customers and found new ones by identifying employment needs and offering appropriate services.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Met sales goals with my creativity while maintaining and ensuring positive outcomes and both my employer and the client could be successful.
Recruited and hired top-level talent to match with local business looking for temporary or permanent help.
Operations Manager
GOIAN North America
03.2013 - 10.2015
Managed and maintained QuickBooks in both English and Spanish for bookkeeping, invoice creation, inventory, payroll, etc.
Managed, input and transferred data into Spanish system called "Navision" to maintain communication between the US and Spain locations.
Coordinated scheduling throughout the US and Canada for the service technicians.
Assisted with onboarding and training for staff.
Communicated with the parent location in Spain to ensure staff was able to perform services as sold and coordinated through the out of country location.
Ensured insurance was compliant and managed insurance audits and maintained compliance for the required licensing in the US/Canadian territories.
Designed and coordinated with marketing company to build local and large scale marketing materials for the company. Including national tradeshow booths etc.
Scheduled and coordinated travel, PPE and certifications necessary to comply and perform contracted jobs throughout different territory requirements.
Operations Manager
MED/West Aesthetics
03.2011 - 05.2013
Designed, Hired and Supervised staff to create foundation for a new company.
Established practices and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Created LLC and established accounts with vendors to build inventory and computer systems for a new business.
My main objective in this role was to assist the owners in creating a new business. Due to divorce the business closed.