Maggie Cain
Cincinnati
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
6
6
years of professional experience
Work History
Private Nanny
Sunil Hari
Anderson
04.2024 - 04.2025
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
- Prepared nutritious meals, cleaned laundry and sanitized play areas.
- Transported the children safely to appointments, social engagements or recreational activities.
- Met with parents to reflect on and plan for children's activities and development.
- Regulated children's schedules to balance rest, learning and play.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Took children on outings such as parks, library visits, sports events or educational trips.
Server/Bartender
Kreimers Bier Haus
Cleves
02.2022 - 03.2025
- Prepared drinks according to standard recipes.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Trained new employees to perform duties.
- Checked food before serving it to customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Take-Out Specialist
Red Lobster
Cincinnati
09.2019 - 01.2022
- Restocked shelves with supplies when necessary.
- Prepared appropriate bags, labels and containers for take-out orders.
- Resolved customer complaints in a timely manner.
- Packaged and bagged cooked food and prepared items.
- Assisted in preparing condiments for sandwiches, salads and other dishes.
- Kept work area organized throughout shift hours.
- Trained new employees on proper take-out procedures.
Education
High School Diploma -
Colerain Highschool
Cincinnati, OH05-2021
Some College (No Degree) - Medical Assistant
Cincinnati State Technical And Community College
Cincinnati, OHSkills
- Child development and activity coordination
- Nutritional meal planning
- Safety management
- Household organization
- Laundry and household tasks
- Time management
- Customer service
- Conflict resolution
- Professional demeanor
- Good decision making
- Creative activity planning
- Professionalism
Timeline
Private Nanny
Sunil Hari
04.2024 - 04.2025
Server/Bartender
Kreimers Bier Haus
02.2022 - 03.2025
Take-Out Specialist
Red Lobster
09.2019 - 01.2022
High School Diploma -
Colerain Highschool
Some College (No Degree) - Medical Assistant
Cincinnati State Technical And Community College
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