MAGGIE CAMPBELL
Cincinnati
Summary
To succeed in an environment of growth and excellence - earning a position that provides me job satisfaction, self-development, helps me develop additional leadership strategies and achieve my personal goals.
Overview
14
14
years of professional experience
Work History
FINANCIAL CUSTOMER ASSOCIATE
Fidelity Investments
03.2024 - Current
- Graduated Training June 2024
- Service 401k accounts
- Communication
- Phone Etiquette
- Completed Multichannel training October 2024
- October 2024, Peer guide: responsibilities including hosting PDJ sessions, troubleshooting tech issues, responding quickly to help questions, 1 on 1 coaching, live listening and providing help during live calls. Collaborating with and working efficiently with other peer guides to assist on call issues.
OFFICE REPRESENTATIVE
Alcon Connectors
01.2023 - 01.2024
- Acted as the primary point of contact, managing phone calls, emails, and other communications promptly and professionally.
- Prepare and edit correspondence, reports, and presentations for internal and external communication.
- Handle incoming and outgoing mail and packages, distributing them to the appropriate personnel.
- Manage office supplies, inventory, and equipment, ensuring a well-maintained and organized workspace.
- Assisted with various projects, offering support in areas like data analysis, documentation, and deadline coordination.
OFFICE MANAGER
Withamsville Chiropractic Center
08.2011 - 06.2022
- Assessed processes and procedures to stay compliant with HIPPA regulations.
- Effectively communicated with doctor and patients, utilizing active listening and strong interpersonal skills to establish meaningful connections and provide excellent care.
- Managed electronic patient medical records, including data entry and administrative tasks related to insurance, billing, and accounts receivable.
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
- Organized and updated databases, records, and other information resources.
- Created an organized filing system to efficiently manage documents.
- Optimized organizational systems for payment collections, accounts payable/receivable, deposits, and recordkeeping.
Education
High School Diploma -
Glen Este High School
05-2012
Skills
- Organization
- Strong Communication
- Time Management
- Attention to detail
- Problem solving
- Adaptability
- Teamwork
- Office 365
- Quick learner
Timeline
FINANCIAL CUSTOMER ASSOCIATE
Fidelity Investments
03.2024 - Current
OFFICE REPRESENTATIVE
Alcon Connectors
01.2023 - 01.2024
OFFICE MANAGER
Withamsville Chiropractic Center
08.2011 - 06.2022
High School Diploma -
Glen Este High School
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