Maggie Carey
Dallas,TX
Summary
Driven Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting, and maintaining relationships with vendors. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams.
Overview
5
5
years of professional experience
Work History
Substitute Teacher
Denton ISD
Denton, TX
01.2021 - Current
- Provided instruction and guidance to students in the absence of a regular teacher.
- Organized lesson plans and activities for students.
- Assisted with classroom management issues when needed.
- Implemented school policies and procedures in the classroom.
- Maintained accurate records of student performance, attendance, and behavior.
- Monitored student progress throughout the day.
- Encouraged positive behavior among students through effective communication techniques.
- Developed creative learning strategies to engage all types of learners.
- Ensured that each student had access to appropriate materials and resources.
- Created an environment conducive to learning while managing challenging behaviors.
- Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
- Administered tests and assessments according to school guidelines.
- Provided feedback on assignments or projects given by the regular teacher.
- Served as a mentor for new substitute teachers when necessary.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Provided classroom instruction outlined in teacher's lesson plans.
- Provided notes and reports on school day activities to primary teacher.
- Established and enforced rules for behavior and procedures to maintain order among students.
Retail Store Manager
WOSV Shop
Dallas, TX
08.2021 - 01.2024
- Developed and maintained store policies and procedures.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Performed regular audits to ensure compliance with company standards.
- Implemented strategies to increase customer satisfaction levels and build brand loyalty.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Drafted detailed reports on store performance for upper management review.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Handled cash register transactions accurately while providing excellent customer service.
- Initiated new product training sessions for employees to improve product knowledge.
- Maintained awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring local competitors.
- Worked closely with vendors to negotiate contracts for goods or services.
- Built and maintained strong working relationships with team members.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Supervised cash drawer balances and deposits of store receipts.
- Connected with customers to provide assistance and collect feedback to optimize operations.
Sales Associate
WOSV Shop
Dallas, TX
08.2021 - 12.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Suggested ideas for improving store operations and increasing profits.
Before and After School Care Assistant
Denton ISD
Denton, TX
08.2020 - 05.2022
- Assisted in the preparation of nutritious snacks and meals for children attending before and after school care program.
- Provided a safe, nurturing environment for children during their stay at the facility.
- Organized age-appropriate activities to keep the kids engaged and entertained.
- Supervised students during outdoor playtime, ensuring safety regulations were followed.
- Maintained accurate records of attendance, student behavior, and other relevant information.
- Ensured that all necessary supplies were available for each activity or event.
- Helped children with homework assignments as needed.
- Communicated regularly with parents regarding student progress, behavior issues, and any other concerns they might have.
- Engaged students in conversations about their day while providing emotional support when needed.
- Demonstrated good problem-solving skills when dealing with challenging behaviors from students.
- Established clear rules and guidelines for acceptable behavior among participants.
- Participated in staff meetings to discuss upcoming events, new policies, and strategies for improving the quality of service provided to families.
Server
North Pointe Cafe
Denton, TX
08.2020 - 03.2021
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
Before and After School Care Assistant
Plano ISD
Plano, TX
01.2019 - 05.2020
- Assisted in the preparation of nutritious snacks and meals for children attending before and after school care program.
- Provided a safe, nurturing environment for children during their stay at the facility.
- Organized age-appropriate activities to keep the kids engaged and entertained.
- Supervised students during outdoor playtime, ensuring safety regulations were followed.
- Maintained accurate records of attendance, student behavior, and other relevant information.
- Ensured that all necessary supplies were available for each activity or event.
- Helped children with homework assignments as needed.
- Communicated regularly with parents regarding student progress, behavior issues, and any other concerns they might have.
- Engaged students in conversations about their day while providing emotional support when needed.
- Encouraged positive social interactions between students by organizing group activities such as board games or arts and crafts projects.
- Established clear rules and guidelines for acceptable behavior among participants.
Education
Associate of Arts - Primary Education
Collin County Community College District
Plano, TX12-2020
Skills
- Sales Leadership
- Coaching and Mentoring
- Sales Growth
- Retail Operations
- Merchandise Strategizing
- Goal Setting
- Shift Scheduling
- Hiring and Training
- Promotional Planning
- Performance Monitoring
- Problem-Solving
- Detail Oriented
- Dependable and Reliable
- Supplier Communication
- Payment Processing
- Resourceful Nature
Affiliations
- Painting/ Drawing
- Crocheting
- Gardening/ Plant mom
- Reading
Timeline
Retail Store Manager
WOSV Shop
08.2021 - 01.2024
Sales Associate
WOSV Shop
08.2021 - 12.2022
Substitute Teacher
Denton ISD
01.2021 - Current
Before and After School Care Assistant
Denton ISD
08.2020 - 05.2022
Server
North Pointe Cafe
08.2020 - 03.2021
Before and After School Care Assistant
Plano ISD
01.2019 - 05.2020
Associate of Arts - Primary Education
Collin County Community College District