Maggie Carlson
Bradenton,FL
Summary
Multi-tasking manager with a proven track record at AMI Creamery and Bakery, excelling in team leadership and operations management. Enhanced safety procedures and optimized inventory, significantly reducing waste. Skilled in relationship building and staff training. Committed to achieving operational excellence and customer satisfaction.
As a Home Health Aid Caregiver, I excelled in my role and duties for each patient/client based on their Individual needs. Always making sure safety comes first and each of them are given the best of care.
Experienced with providing compassionate and attentive care to clients in their homes. Utilizes strong interpersonal skills to build trust and promote client well-being. Knowledge of effective care techniques, including personal hygiene assistance and medication management.
Cleaning supervisor with background in maintaining high standards of cleanliness and hygiene. Adept at managing cleaning teams and implementing efficient cleaning schedules. Emphasizes teamwork and adaptability, ensuring all tasks are completed effectively and to high standards. Overseeing residential as well as vacation rental properties.
Overview
10
10
years of professional experience
Work History
Manager
AMI Creamery And Bakery
06.2020 - 03.2025
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved marketing to attract new customers and promote business.
- Developed and maintained relationships with customers and suppliers through account development.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Oversaw scheduling, maintaining adequate staff coverage while minimizing labor costs.
Home Health Aide Caregiver
Home Helpers Group Llc
07.2017 - 03.2020
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Improved patient well-being by providing compassionate and attentive personal care.
- Followed nutritional plans to prepare optimal meals.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Provided transportation and appointments management.
- Provided mobility assistance such as walking and regular exercising.
- Developed individual care plans for clients based on specific needs.
- Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Documented vital statistics and coordinated with health care providers.
Cleaning Supervisor
Vacation Properties Services
06.2015 - 06.2017
- Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
- Cultivated strong relationships with clients through clear communication and attentiveness to their needs, resulting in repeat business.
- Addressed customer complaints promptly by investigating issues thoroughly and implementing corrective actions when necessary.
- Inspected properties to ensure above standards.
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
Education
High School Diploma -
Manatee High School
Bradenton, FL05-2000
Skills
- Strategic decision-making
- Prioritization and scheduling
- Effective team leadership
- Service excellence
- Goal-oriented planning
- Strong relationship management
- Employee training
- Operational efficiency management
- Team leadership
- Schedule management
- Measurable goal planning
- Cost monitoring
- Product strategy development
- Employee shift coordination
- Emergency preparedness planning
- Staff onboarding process
- Effective communication
- Implementation of safety measures
- Mentoring team members
- Inventory oversight
- Constructive mindset
- Multitasking
- Proficient in handling multiple priorities
- Behavior management strategies
- Critical thinking abilities
- Effective organizational skills
- Strong attention to detail
- Problem-solving
- Teamwork and collaboration
- Effective communication
- Computer skills
- Time management
- Reliability
- Problem resolution
- Task prioritization
- Staff training
- Payroll procedures
Timeline
Manager
AMI Creamery And Bakery
06.2020 - 03.2025
Home Health Aide Caregiver
Home Helpers Group Llc
07.2017 - 03.2020
Cleaning Supervisor
Vacation Properties Services
06.2015 - 06.2017
High School Diploma -
Manatee High School
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