Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Certification
Timeline
Generic

Maggie Cole

Salt Lake City,PA

Summary

Dynamic and dedicated professional with strong communication and crisis management skills, honed at Premier Aquatics. Proven ability to enhance customer satisfaction through effective problem-solving and leadership. Committed to fostering a safe and engaging environment while promoting physical fitness and teamwork in diverse settings and pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lifeguard

Premier Aquatics
05.2025 - 08.2025
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Staff Member

Tropical Smoothie Cafe
01.2024 - 10.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.

Swim Instructor

Goldfish Swim School
05.2023 - 09.2023


  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Coordinated and communicated with parents regarding how to best improve students' skill level
  • Taught daily swim instruction to students varying in ages and skill levels.

Busser/Server Assistant

Root'd Cafe
04.2021 - 08.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.

Education

Bachelor of Arts - Film And Business

University of Utah
Salt Lake City, UT
05-2029

Skyline Highschool
3251 E 3760 S, Salt Lake City, UT 84109
05-2025

Skills

  • Strong communicator
  • Effective problem-solver
  • Leadership qualities
  • Physical fitness
  • Customer Service
  • Multitasking
  • Crisis management
  • Patience and empathy
  • Written communication

Accomplishments

    - Employee of the month at Tropical Smoothie in August 2025

    - Awarded with a certificate of honor by the school administration and staff.

    - Selected as mentor/trainer for new hires.

    - Often chosen to help with customer service-oriented issues

    - Recognized by management for the most consecutive customer "Shout out" cards.

Languages

French
Native or Bilingual
English
Native or Bilingual

Interests

  • Volunteering
  • Hiking
  • Gym Workouts
  • Pilates
  • Drawing and Painting
  • Creative Writing
  • Avid Reader
  • Personal Development and Self-Improvement

Certification

  • First Aid/CPR Certified
  • Starguard First Aid
  • Food Handlers License
  • Bilitracy

Timeline

Lifeguard

Premier Aquatics
05.2025 - 08.2025

Staff Member

Tropical Smoothie Cafe
01.2024 - 10.2024

Swim Instructor

Goldfish Swim School
05.2023 - 09.2023

Busser/Server Assistant

Root'd Cafe
04.2021 - 08.2022

Bachelor of Arts - Film And Business

University of Utah

Skyline Highschool

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