MAGGIE COOPER
Huntsville
Summary
Eclectic learning style, resulting in the ability to adapt to unforeseen situations and to work efficiently under pressure. Strong focus on team collaboration and achieving results, adapting easily to changing needs. Proficient in multitasking, communication, and problem-solving, with reliable and organized approach to tasks.
Overview
3
3
years of professional experience
Work History
Scheduling Coordinator
Veteran Electric Inc
06.2024 - Current
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Streamlined communication between departments for improved schedule adherence and reduced conflicts.
General Manager
Extended Stay America
05.2023 - 05.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Formulated policies and procedures to streamline operations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Cashier/Merchandiser
Burlington Coat Factory
03.2022 - 04.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Conroe High School
Conroe, TX05.2022
Skills
- Customer Retention
- Data entry/ analysis
- Office administration
- Proficient in Microsoft platforms/ Quickbooks
- Verbal and written communication
- Detail Oriented
- Budget Analysis
- Hotel Policies Compliance
- Intake documentation
OSHA Certification (30 Hours)
The 30 hour online OSHA course covers workplace hazards, safety regulations, and best practices to help prevent accidents and ensure a safe work environment. The course includes topics such as fall protection, electrical safety, hazard communication, and personal protective equipment (PPE)
Languages
Spanish
Professional Working
Affiliations
My main hobby is simply research, as I have a " Learn it all, do it all" attitude to encourage stability as well as change. I enjoy any artistic hands-on activity ranging from ceramic sculpture to jewelry making, to soldering and woodwork. I balance my time effectively in order to accommodate both my work life and personal hobbies.
Timeline
Scheduling Coordinator
Veteran Electric Inc
06.2024 - Current
General Manager
Extended Stay America
05.2023 - 05.2024
Cashier/Merchandiser
Burlington Coat Factory
03.2022 - 04.2023
Conroe High School
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