Maggie Cross
Windsor,USA
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse
Cancer Care Associates of York
York, PA
10.2022 - Current
- Safe administration of supportive medications for chemotherapy and immunotherapy while following established protocols. Support team development through training in preparation, mixing and administration of chemotherapy and immunotherapy. Achieved certification from Oncology Nursing Society in chemotherapy and immunotherapy administration. Completed CITI program certification to facilitate participation in clinical trials.
- Successful in placing intravenous access devices and accessing and monitoring ports. Safe dressing changes for PICC and central venous access devices. Aid in monitoring for signs of infection.
- Facilitate collaboration with multidisciplinary teams to develop comprehensive care plans.
- Educate patients and families on treatment regimens, medications, side effects, and self-care. Spend personal time with and assist newly diagnosed patients and loved ones in understanding treatment plans, expected outcomes and management of side effects. Evaluate patients psychosocial needs and provided referrals and resources.
- Assist in prioritizing nursing interventions based on patient acuity levels and individual needs. Supporting triaging of patient calls and concerns by assessing needs and collaborating with providers to develop care plans.
- Conducting patient assessments to identify changes in condition and notified physicians promptly. Advocate for patients needs and goals. Assist in emergency situations, including chemotherapy reactions and allergic reactions.
- Provide compassionate holistic nursing care to enhance patient satisfaction by addressing physical, emotional, and spiritual needs. Support local cancer survivor support groups through volunteer efforts.
Registered Nurse Case Manager
Promedica Hospice
York, PA
07.2022 - Current
- Collaborated with interdisciplinary team, including facility staff, chaplains, home health aides, and medical directors, to enhance end-of-life patient care.
- Performed assessments, alerting the medical director of changes in patients’ condition and advocating for patients needs.
- Produced care plans, overseeing and managing care plans.
- Supervised home health aides and Certified Nursing Assistants.
- Experience in managing end-of-life symptoms and appropriate ways to manage them and promote comfort.
- Educated caregivers and families about the end-of-life process.
Registered Nurse
Lancaster General Hospital
Lancaster, PA
07.2021 - 07.2022
- Worked as part of a team caring for oncology, comfort care, and basic medical surgical patients.
- Performed assessments and relaying any acute changes to the providers while also documenting assessments and plan of care notes in a timely manner.
- Ensured patient safety, including fall risk reduction, skin injury reduction, and infection prevention.
Emergency Department Technician
Lancaster General Hospital
Lancaster, PA
12.2018 - 07.2021
- Worked as part of an interdisciplinary team caring for patients of all ages, populations and illnesses.
- Obtained vital signs, blood sugars, EKG’s, urine and pregnancy testing.
- Assisted in trauma alerts/Code T’s, cardiac arrests, stroke alerts and other high-stress, critical situations.
- Experienced with wound care and splinting.
- Precepted and mentored new employees.
Direct Care Worker
Public Partnerships, LLC
York, PA
10.2017 - 04.2019
- Assisted my client in activities of daily living, including bathing, eating, toileting and changing positions frequently.
- Cared for a suprapubic catheter.
- Assisted in daily chores, including laundry, washing dishes and caring for the home.
- Assisted my client with shopping, doctor/dentist visits and other social outings.
- Provided compassionate care and companionship for my client.
Server
Cracker Barrel Country Stores
York, PA
10.2016 - 12.2018
- Worked in a fast-paced environment while being able to multi-task.
- Worked as a team to ensure customer satisfaction.
- Maintained a clean and safe work area.
Education
Associates in Science - Nursing
Pennsylvania College of Health Sciences
Lancaster, PA05.2021
Skills
- Facilitated successful administration of chemotherapy and immunotherapy through meticulous preparation processes Enhanced patient understanding of medication protocols by delivering comprehensive educational sessions Improved treatment efficacy by collaborating with healthcare professionals to streamline medication administration
- Assisted patients with daily activities and monitored vital signs to maintain optimal health
- Achieved improved patient satisfaction through thorough assessments that identified key health issues Enhanced care delivery by integrating assessment insights into personalized treatment plans Contributed to better health outcomes by actively participating in ongoing patient evaluations and adjustments to care
- Conducted thorough documentation and charting to ensure compliance and enhance workflow efficiency
- Utilized strong clinical judgment to evaluate complex cases and guide decision-making in clinical settings
- Achieved improved patient satisfaction by delivering effective education on health management strategies Enhanced patient engagement through personalized counseling sessions that addressed individual health challenges Contributed to better health outcomes by empowering patients with knowledge and resources
- Collaborated with healthcare teams to promote patient and family advocacy, fostering a supportive environment for all stakeholders
- Achieved effective communication with providers, resulting in improved collaboration with treatment teams Enhanced interdisciplinary teamwork, leading to streamlined patient care processes Drove initiatives that strengthened team dynamics and improved service delivery
- Achieved optimal patient care through proficient intravenous therapy, including successful IV placements and port access Enhanced patient outcomes by effectively monitoring PICC and central lines Improved infection control by executing timely dressing changes for central and PICC lines
Certification
ONS Fundamentals of Chemotherapy and Immunotherapy Administration Certificate
ONS Chemotherapy Immunotherapy Certificate
GCP for Clinical Trials with Investigational Drugs and Biologics (ICH Focus) Course
Timeline
Registered Nurse
Cancer Care Associates of York
10.2022 - Current
Registered Nurse Case Manager
Promedica Hospice
07.2022 - Current
Registered Nurse
Lancaster General Hospital
07.2021 - 07.2022
Emergency Department Technician
Lancaster General Hospital
12.2018 - 07.2021
Direct Care Worker
Public Partnerships, LLC
10.2017 - 04.2019
Server
Cracker Barrel Country Stores
10.2016 - 12.2018
Associates in Science - Nursing
Pennsylvania College of Health Sciences