Maggie Dabb
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Bartender
Moxies
01.2023 - 11.2023
- Skillfully promotes items on beverage lists and restaurant specials
- Maintains a highly professional, yet friendly service to all customers
- Up-sold wines, liquors, off-menu items, cocktails and desserts with professional appearance and mannerism.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed strict recipes and drink measurements to minimize product used.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Soho Buffalo
06.2021 - 12.2022
- Strong computerized cash register operation abilities
- High abilities to mix garnish and serve drinks quickly and accurately
- Prepared all drinks and accompanying garnishes per customer requests
- Maintained a positive attitude at all times in a fast-paced environment.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
Receptionist
Love Your Dog
01.2022 - 06.2022
- Identified customer needs through active listening techniques
- Answered high volume of phone calls, booked appointments, and greeted clients
- Provided clerical support to company employees by copying, faxing and filing documents
- Confirmed appointments, communicated with clients and updated client records
- Keep records to maintain customer data.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Bartender, Server, Pro Shop, Ranger
Chestnut Hill Country Club
04.2018 - 06.2021
- Regularly recognized by management for quality leadership and personal achievement
- Trained in different roles at golf course to help team deliver first-rate support to guests.
- Hands on experience broadening customer services duties throughout the club
- Worked within a team environment to coordinate guests' entire experience.
- Served high customer volumes during special events, nights, and weekends.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Took phone calls to book tee times and answer questions pertaining to golf operations.
- Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Monitored first tee, tee off times and turn times to anticipate schedule problems.
- Partnered with golf shop, cart staff and ranger to maintain smooth golf games.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
Education
Bachelor of Science - Architectural Environmental Design
University At Buffalo
Buffalo, NYAssociate of Arts - Urban Planning
Arizona State University
Tempe, AZAssociates in Liberal Arts - Liberal Arts And General Studies
Genesee Community College
Batavia, NY01.2020
Skills
- Beverage Preparation
- Food Service
- Health Codes Compliance
- Menu Memorization
- Customer Service
- Attention to Detail
- Excellent Communication
- Interpersonal Skills
- Team Player Attitude
- Issue Resolution
- Payment Processing
- Organizational skills
Languages
English
Native or Bilingual
Timeline
Bartender
Moxies
01.2023 - 11.2023
Receptionist
Love Your Dog
01.2022 - 06.2022
Bartender
Soho Buffalo
06.2021 - 12.2022
Bartender, Server, Pro Shop, Ranger
Chestnut Hill Country Club
04.2018 - 06.2021
Bachelor of Science - Architectural Environmental Design
University At Buffalo
Associate of Arts - Urban Planning
Arizona State University
Associates in Liberal Arts - Liberal Arts And General Studies
Genesee Community College