Maggie Doss
Baton Rouge,Louisiana
Summary
Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Care Coordinator
Carenet
01.2024 - Current
- Conducted initial assessments and evaluations of patient's needs
- Provided case management services to ensure the delivery of quality care
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients
- Facilitated referrals to community resources such as housing, transportation, employment opportunities
- Scheduled appointments for clients with appropriate medical specialists
- Responded promptly to inquiries from patients regarding their care plans
- Provided emotional support to patients dealing with difficult health issues
- Maintained communication between the family and caregiver and other involved parties regarding the patient's condition
- Explained policies, procedures and services to patients.
Certified Nursing Assistant
crossmed healthcare
10.2019 - 12.2023
- Assisted patients with activities of daily living such as bathing, grooming, and dressing
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output
- Reported changes in patient condition to registered nurse or physician
- Transported patients to treatment units, using wheelchair or stretcher
- Answered call lights promptly and responded to patient needs accordingly
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores
- Observed patients for any changes in their physical or mental condition
- Served meals to patients in their rooms and assisted with feeding when needed
- Cleaned and sanitized patient rooms according to established protocols
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Payroll Assistant/Assistant Human Resources Manager
open heart senior home care
04.2020 - 01.2022
- Processed payroll for up to 30 employees weekly using specialized software
- Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information
- Generated employee paychecks and direct deposit payments in a timely manner
- Maintained accurate records of employee time cards and attendance records
- Calculated overtime wages and vacation accruals as required by state laws
- Reviewed employee tax forms to ensure compliance with federal regulations
- Provided customer service support to answer inquiries from employees regarding their payroll issues or concerns
- Updated payroll system with new hire information including benefits deductions
- Created spreadsheets for tracking various types of payroll data such as bonuses or commissions paid out to employees
- Responded promptly to requests from Human Resources regarding changes in salary or benefit deductions for existing staff members
- Filed paperwork associated with wage garnishments or child support orders according to court requirements
- Verified that all applicable taxes are withheld accurately from each paycheck based on current IRS guidelines
- Managed confidential personnel files containing sensitive employee information in accordance with legal requirements
- Coordinated the implementation of new policies or procedures related to payroll processing
- Developed internal training materials for other departments regarding proper procedure for submitting payroll information
- Managed payroll for temporary, hourly and salaried employees
- Established employee payroll files and updated existing files with new information
- Onboarded new employees in time reporting and payroll systems
- Processed employee rehires, transfers, terminations and withholdings
- Prepared purchase orders and expense reports.
Certified Nursing Assistant
Claiborne County Medical Center
10.2018 - 10.2019
- Assisted patients with activities of daily living such as bathing, grooming, and dressing
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output
- Reported changes in patient condition to registered nurse or physician
- Transported patients to treatment units, using wheelchair or stretcher
- Answered call lights promptly and responded to patient needs accordingly
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores
- Observed patients for any changes in their physical or mental condition
- Served meals to patients in their rooms and assisted with feeding when needed
- Cleaned and sanitized patient rooms according to established protocols
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Education
Associate of Applied Science in Healthcare Management -
Ultimate Medical Academy - Clearwater
05.2022
Skills
- Scheduling
- Healthcare operations
- Documentation proficiency
- Organizational Skills
- Medical terminology understanding
- Care Planning
- Policy Adherence
- Patient Education
- Goal Setting
- Interdepartmental Collaboration
- Case Management
- Critical Thinking
- Employee Supervision
- Decision-Making
- Employee Performance Evaluations
- Certified in CPR/AED
- Professionalism
- Multitasking
- Attention to Detail
- Documentation
Certification
- Certified Nursing Assistant (CNA)
- CPR and AED Certified
Accomplishments
honors 3.0 gpa
Timeline
Care Coordinator
Carenet
01.2024 - Current
Payroll Assistant/Assistant Human Resources Manager
open heart senior home care
04.2020 - 01.2022
Certified Nursing Assistant
crossmed healthcare
10.2019 - 12.2023
Certified Nursing Assistant
Claiborne County Medical Center
10.2018 - 10.2019
Associate of Applied Science in Healthcare Management -
Ultimate Medical Academy - Clearwater