Maggie Easterly
Alcoa
Summary
Experienced with customer service, inventory management, and sales support. Utilizes effective communication skills to enhance team collaboration and customer interactions. Knowledge of retail operations and product merchandising to drive store success.
Overview
4
4
years of professional experience
Work History
Horse Groom
Dry Ridge Farm
Loudon, TN
03.2025 - 09.2025
- Trained new staff on proper grooming techniques and safety protocols.
- Improved horse health by implementing proper grooming techniques and daily care routines.
- Optimized horses'' performance by maintaining their fitness through tailored exercise programs.
- Tacked up horses to increase control over movements.
- Ensured horse safety with diligent observation and prompt reporting of injuries or illnesses.
- Fostered positive relationships with clients, providing exceptional care for their horses and addressing any concerns promptly.
Server
Cracker Barrel
Alcoa, TN
01.2024 - 02.2025
- Managed multiple tables efficiently while providing personalized service to guests.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Horse Groom
Select Sport Horses
Knoxville, TN
08.2021 - 04.2024
- Monitored horse behavior and reported any health concerns to management.
- Organized and maintained cleanliness of stables, ensuring safe environments.
- Developed efficient feeding schedules based on individual horse needs.
- Collaborated with trainers to implement personalized care plans for each horse.
- Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
- Prepared horses for riding, competitions and shows to condition animals to perform at best.
- Collaborated with veterinarians to administer treatments, vaccinations, and monitor ongoing medical conditions in horses.
- Managed inventory of grooming supplies, ensuring adequate stock levels and timely replenishment when necessary.
- Checked horses for wellness issues to report problems or treat minor ailments and injuries.
Education
Bachelor of Science - Biology
University of Tennessee
Knoxville, TN05-2029
Skills
- Problem-solving
- Honest and dependable
- Teamwork and collaboration
- Attention to detail
Timeline
Horse Groom
Dry Ridge Farm
03.2025 - 09.2025
Server
Cracker Barrel
01.2024 - 02.2025
Horse Groom
Select Sport Horses
08.2021 - 04.2024
Bachelor of Science - Biology
University of Tennessee