Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Maggie Francomano

Oceanside,CA

Summary

Two years in the military, with three commendations and awards for performance. Including the Navy and Marine Corps Achievement medal for going above expectations. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Effective manager and leader with strong interpersonal, communication, and planning skills.

Overview

7
7
years of professional experience

Work History

Program Assistant

MCCS Camp Foster
03.2023 - 03.2025
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
  • Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
  • Supported planning and coordination of Ashibina CDC program and associated activities.

Infantryman

USMC Camp Lejeune 2nd Marine Regiment
09.2020 - 07.2022
  • Taught teams how to prepare for emergency situations.
  • Was completely responsible for all assigned equipment worth more than $10,000.
  • Produced reports for superiors on equipment status, incidents, personnel readiness, and intelligence on a daily basis.
  • Led fire teams during battle drills and training exercises.
  • Responded to emergencies quickly, efficiently, and with expert advice.

Chief Cashier

Exxon
05.2019 - 08.2020
  • Improved customer retention and loyalty.
  • Trained, mentored, and developed new cashiers using positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.
  • Kept inventory at optimal levels to meet customer and sales expectations.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Performed store opening, closing, and shift change actions, including filling out accurate shift change logs to keep operations efficient and current.
  • Restocked, arranged, and organized merchandise in the front lanes to increase product sales.

Server

Sonic Drive-In
04.2018 - 04.2019
  • Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies.
  • Replenished food and other supplies, including paper products and canned goods to keep the pantry well-stocked during busy periods.
  • Kept a high level of cleanliness and sanitation.
  • Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service.
  • Greeted regular customers and maintained relationships with them.
  • Educated new employees on the restaurant's practices, culture, and procedures.
  • Trained new employees at various stations throughout the store and devised a more efficient means of communication between cooks and servers.
  • Was in charge of training new employees.

Education

High School -

Concord High School
Concord, AR
01.2019

No Degree - Health Sciences

AMU
Online
09-2026

Skills

  • Communications
  • Assessing risks
  • Maintaining equipment
  • Supervision
  • Instruction
  • Organized
  • Active listening
  • Logical reasoning

Accomplishments

  • Achieved trust by having communication with accuracy and efficiency.
  • Supervised team of 5 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Interests

  • DIY and Home Improvement
  • Reading
  • Hiking
  • Food Tourism
  • I like working with my hands and fixing things
  • Music

Timeline

Program Assistant

MCCS Camp Foster
03.2023 - 03.2025

Infantryman

USMC Camp Lejeune 2nd Marine Regiment
09.2020 - 07.2022

Chief Cashier

Exxon
05.2019 - 08.2020

Server

Sonic Drive-In
04.2018 - 04.2019

High School -

Concord High School

No Degree - Health Sciences

AMU

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