Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Maggie Freeman

Sioux City,IA

Summary

Organized Operator provides strong organizational and analytical skills. Specialized expertise in data management, analysis and communication. Thorough understanding of government mandates that dictate workplace safety enforcement.

Talented Production Worker offering several years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Proven provider of low-risk production and manufacturing services.

Hardworking General Laborer with dedicated work ethic and solid industry background. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Reliable and works well in varying conditions.

Efficient Production Worker known for high productivity and ability to complete tasks swiftly. Possess specialized skills in assembly line operation, quality control procedures, and machinery maintenance. Excel in teamwork, adaptability, and problem-solving, ensuring smooth production flow and meeting project deadlines with precision.

Experienced in production line operations, manufacturing processes, and quality control. Strengths include efficiency, teamwork skills, and ability to adapt to changing demands. Demonstrated impact at past workplaces through improved workflow efficiency and strong problem-solving abilities. Always ready to learn new processes and technologies to boost productivity.

Skilled production worker with background in diverse manufacturing environments. Possess strong understanding of production processes and quality control measures, ensuring efficient workflow and adherence to safety protocols. Demonstrated ability to troubleshoot equipment issues and implement process improvements, resulting in enhanced operational efficiency. Committed to maintaining high standards of workmanship and contributing positively to team dynamics.

Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing many years of related experience, including measuring and cutting materials, operating equipment, and following work instructions.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

9
9
years of professional experience

Work History

Production Worker

Seaboard Triumph Foods
Sioux City
07.2022 - Current
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Separated products according to weight, grade and size of material to produce final product.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Communicated with team members regarding tasks assigned during shift.
  • Reported any issues to supervisor immediately for resolution.
  • Followed safety protocols while operating machines and equipment.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Production Worker

Seaboard Triumph Foods
Sioux City, IA
07.2019 - Current
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Separated products according to weight, grade and size of material to produce final product.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Ensured that all safety procedures were followed at all times.
  • Conducted periodic inspections of the Whizard Knife components to ensure proper functioning.
  • Followed established protocols for operating machinery correctly.
  • Trained new employees on cleanliness, client engagement strategies and various types of meat cuts.
  • Set up, operated and maintained Whizard Knife to cut material according to specifications.
  • Kept work area clean and organized at all times.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Customer Service Representative

Convergys
Sioux City, Iowa
01.2018 - 01.2019
  • Updated databases with new and modified customer data.
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Monitored customer satisfaction levels through surveys and feedback forms.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Resolved customer complaints promptly and efficiently.
  • Promoted available products and services to customers during service, account management and order calls.
  • Contacted customers about potential service upgrades, new services and account changes.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered customer inquiries via phone, email, and chat.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Developed strong customer relationships to encourage repeat business.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

Associate

Walmart
Sioux City, IA
12.2015 - 01.2018
  • Trained new associates on store operations, policies, and procedures.
  • Developed and maintained relationships with clients and vendors.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Helped customers locate items within the store using the inventory system.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Placed special orders or called other stores to find desired items.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Built relationships with customers by providing friendly customer service.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Assisted customers with selecting items and answering questions about products.

Education

High School Diploma -

South Shore Highschool
Chicago, IL
05-2009

Some College (No Degree) -

Kennedy King
Chicago, IL

Wit College
Sioux City, IA

Skills

  • Defect monitoring
  • Product packing
  • Manufacturing support
  • Batch production
  • Cross-training
  • Equipment operation
  • Product packaging
  • Workplace cleanliness
  • Customer focus
  • Complex Problem-solving
  • Team collaboration
  • Safety management
  • Heavy lifting

Languages

English
Professional

References

References available upon request.

Timeline

Production Worker

Seaboard Triumph Foods
07.2022 - Current

Production Worker

Seaboard Triumph Foods
07.2019 - Current

Customer Service Representative

Convergys
01.2018 - 01.2019

Associate

Walmart
12.2015 - 01.2018

High School Diploma -

South Shore Highschool

Some College (No Degree) -

Kennedy King

Wit College
Maggie Freeman