Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Maggie Godfrey

Bloomington,Indiana

Summary

Dynamic and detail-oriented professional with over 3 years of customer service excellence. Proven ability to quickly adapt and prioritize guest experience. Recognized for resolving issues effectively, enhancing guest satisfaction, and maintaining high standards of service. Skilled in fast-paced environments and teamwork.

Overview

3
3
years of professional experience

Work History

Crew Member

AMC Theatres
Muncie, Indiana
08.2021 - Current
  • Serving guests
  • Resolving guests' issues & complaints
  • Keeping all areas of the theater 'AMC Amazing'
  • Received Guest Connections of the Month for June 2024

Magic Kingdom Food Service Cast Member

Walt Disney World Resort
Lake Buena Vista, FL
08.2024 - 12.2024
  • Prioritizing guest experience while maintaining strict guidelines for personal presentation & location appearance
  • Helping resolve guest disappointments in a manner that preserved a magical day in a fast-paces environment
  • Preparing orders in accordance with Disney expectations

Education

- Nail Technician Program

Amber's Beauty School
Muncie
06-2024

Bachelor of Fine Arts - Acting

Northern Illinois University
Dekalb, IL

Skills

  • 3 years of customer service experience
  • Fast learner
  • Detail-oriented
  • Able to identify priorities
  • Successful in leading peers to reach team goals
  • Friendly

Affiliations

  • Student Council Member from 2016-2021
  • Performed in 29 theatrical productions across 4 theatres between 2013-present
  • Recipient of the Spirit of Encore Award for performance of Meg in Little Women in 2022

Timeline

Magic Kingdom Food Service Cast Member

Walt Disney World Resort
08.2024 - 12.2024

Crew Member

AMC Theatres
08.2021 - Current

- Nail Technician Program

Amber's Beauty School

Bachelor of Fine Arts - Acting

Northern Illinois University

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Maggie Godfrey