Maggie Guardiola
Questa,NM
Summary
Dedicated Lead Medical Assistant with with no wright ups and rare call ins , and HIPAA compliance. Proven ability to manage patient records efficiently and communicate effectively with patients to enhance care. I work in the morning providing lab draws and needed azara vaccine a1c and foot exams if needed and in the afternoon I do rooming and patient care I fill my strong point is the ability to multi task and make good use of my time speaking to patients with compassion and accommodation is important to me. I know the works of all departments by experience to work them. knowledge of joint commission requirements and I have assisted many times in prep for the visits so I am well aware of the expectations I do not have any personal relationships with co workers and no family members in PMS I would greatly appreciate this opportunity I do not take this responsibility lightly and it will be guided by the goal of serving Pms and patients with integrity compassion and professionalism
Overview
22
22
years of professional experience
Work History
Lead Medical Assistant 2
PMS
Questa, New Mexico
08.2014 - Current
- Assisted physicians with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient flow efficiently.
- Provided patient education on medications and treatment plans.
- Administered injections and collected laboratory specimens as needed.
- Monitored vital signs and reported changes to healthcare providers.
- Maintained cleanliness and organization of examination rooms and equipment. I assisted with the suboxone patient when it first came to PMS worked closely with Dr.Perez and DR.rollin Oden
- I am responsible for the pharmacy log, temps, VFC. I am familiar with ordering, one scan, and safety documents.
- VFC - many training sessions and outreach programs for mid and high school students, with up to 100 vaccines given there every year.
- medical Outreach for PMS to behavioral health fares community out reach threw Vida's del Norte coalition, Pms is the medical sector for this program it is school and community engaged
- Communicated effectively with patients to address concerns and inquiries.
- assisted in dental rooming patients flipping room sterilizing and setting up treys for procedures.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- covid vaccine clinic during pandemic gave 50-70 vaccines a day maybe more totalling 6,00 or more vaccines
Community access rep
PMS
Questa, New Mexico
08.2014 - Current
- Executed insurance verification and eligibility checks for patients to ensure compliance.
- Facilitated effective communication with healthcare providers to maintain operational efficiency. I know the works of the sliding scale, collecting money, deposits, and the interpretation line.
- Verified customer identity before granting access to accounts or services.
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Obtained necessary signatures for privacy laws and consent for treatment.
Medical Assistant front desk and filer
Taos Medical Group
Taos, New Mexico
01.2004 - 07.2014
- Assisted physicians with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient flow efficiently.
- Prepared examination rooms and ensured proper medical supplies were available.
- Communicated effectively with healthcare team to ensure quality patient care.
- Maintained compliance with health regulations and safety protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Registered new patients into practice management software program accurately entering demographic information.
Education
Cpr And First Aid Instructor
American Heart Association
01-2025
High School Diploma -
West Mesa High School
Albuquerque, NM01-1995
Skills
- Patient scheduling
- Vital sign monitoring
- HIPAA compliance
- Community outreach
- Attention to detail
- Team collaboration
- Problem solving
- Time management
- Patient education
references
Tanya Gonzales consult pharmacist PMS 505-231-7255
Sarah Trujillo Questa Police department 575-613-0637
Philicia King Nurse practitioner 540-429-3907
Timeline
Lead Medical Assistant 2
PMS
08.2014 - Current
Community access rep
PMS
08.2014 - Current
Medical Assistant front desk and filer
Taos Medical Group
01.2004 - 07.2014
Cpr And First Aid Instructor
American Heart Association
High School Diploma -
West Mesa High School