Summary
Overview
Work History
Education
Skills
Certification
Summary Of Experience
Accomplishments
Languages
References
Timeline
Generic

Maggie Gutierrez-Davis

El Paso,TX

Summary

Registered Nurse with over 10 years of experience delivering high-quality care to patients in Behavioral Health units with some experience in Medical-Surgical units. Proven leader skillful in uniting and guiding nursing teams toward achieving patient care goals and improving satisfaction. Focused on continuously driving innovation and improving patient outcomes. Delivered comprehensive patient care and delegated tasks according to patient needs and personnel skillsets. Dedicated to providing top quality care within multidisciplinary team environment. Caring, hardworking and service-oriented. Well-versed in offering evidence-based, therapeutic care. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to patient populations. As a psychiatric nurse, I am committed and dedicated to address the ever-present and growing mental health afflictions of so many in our local communities.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Database Assistant – Research and Development

Davis Consulting (computer applications development)
El Paso, TX
01.1993 - Current
  • Responsible for seeking out application development opportunities and analyzing requests for proposals (RFP’s)
  • Developed and maintained user and technical documentation manuals
  • Identified, tracked and prioritized application features through process development stages
  • Tested applications for quality assurance
  • Maintained extensive research database of features in similar applications for reference.

Job Placement Officer/ESL/GED/Computer Instructor

Computer Labs, Inc.
El Paso, TX
11.2003 - 07.2004
  • Responsible for instructing adult students in retraining programs in English as a Second Language, GED and computer courses
  • Also in charge of finding employment for these same students.

Owner/Manager, Independent Sales

Centered Solutions, L.L.C., dba DiscGear
El Paso, TX
10.2003 - 02.2004
  • Responsible for management of sales staff, product demonstration training, inventory, budget reporting, sales forecasting, overall management of temporary holiday kiosk selling CD and DVD storage systems and accessories.

Independent Sales Representative

Superior Lamp
Marlton, NJ
08.2003 - 11.2003
  • Responsible for building my own business clientele, setting appointments, product demonstration, placing orders, assuring product delivery, repeat orders.

Information Systems Specialist/Customer Service Manager

PolitiCall, A Division of the Reuel Group
El Paso, TX
03.2001 - 12.2002
  • Responsible for the research and development and sales of automated systems for political candidates which included the development and maintenance of various databases for all 50 U.S
  • States to include voter registration, election data, and customized client reporting
  • Assured that product development adhered to guidelines and deadlines for stages of development outlined in RFP
  • Wrote and edited user technical manuals, online and hard copy
  • Maintained customer relations for hardware/software sales accounts
  • Also, responsible for overall office management to include customer service, client recruitment and marketing seminars, marketing materials, project management, budgets, procurement, accounts payable and receivable, payroll, human resources.

Administrative Manager

TRC Archaeological & Environmental Associates, Inc.
El Paso, TX
06.2000 - 03.2001
  • Responsible for overall branch management to include project management, budgets, procurement, accounts payable and receivable, payroll, human resources, corporate reporting, records management, binding and archival, and vehicle fleet management
  • Also assisted in archeological research and publications
  • Supported database maintenance of archeological findings
  • Provided day-to-day support to all archeologists in their ongoing government projects
  • Ensured these projects met contractual requirements and stayed on schedule.

Executive Assistant/Grant Writer

Project A.R.R.I.B.A., Inc.
El Paso, TX
10.1999 - 04.2000
  • Directly assisted Executive Director in all administrative functions of this employment and training agency
  • Responsibilities included grant writing, computer lab assistance, human resources, planning, budgeting, information technology needs assessment, various presentations, policies and procedure development, and hiring of key positions
  • Conducted motivational recruitment seminars
  • Developed occupational training programs
  • Researched educational needs (on the border)
  • Instrumental in the research and development of educational programs addressing border issues and higher paying careers.

Technical Writer, Information Systems Department

Yazaki North America, Inc.
El Paso, TX
03.1998 - 10.1999
  • Responsible for the development, maintenance, coordination and distribution of programming specifications, hyperlinks, and user manuals on a division-wide basis
  • Performed Help Desk coordination
  • Also served as Project Coordinator for the I.S
  • Dept
  • Responsible for large part of the Year 2000 Project
  • Responsible for all departmental minutes.

Event Coordinator - Continuing Medical Education

Providence Memorial Hospital, Medical Staff, Information Services & Nursing Resources Departments
El Paso, TX
03.1997 - 03.1998
  • Coordinated the Continuing Medical Education Program for Providence Memorial Hospital as part of the Sierra-Providence Healthcare Network
  • Responsible for maintaining compliance and accreditation with the Texas Medical Association's CME standards and the Joint Commission for the Accreditation of Hospital Organization guidelines.

Technical Documentation Specialist, PMH Nursing Resources Department

Providence Memorial Hospital, Medical Staff, Information Services & Nursing Resources Departments
El Paso, TX
01.1993 - 03.1997
  • Responsible for the development and maintenance of Nursing Division policies and procedures documentation and quality assurance technical manuals
  • Organized and developed an online nursing documentation and forms system
  • Developed retrieval and archival process
  • Developed medical graphics to enhance procedures
  • Instrumental in the development/ coordination of Friends of Nursing projects, Patient/Family Forums, & Patient Services Assistant curriculums with EPCC and UTEP
  • Editor of Clinical Practice Model, and Professional Practice Council newsletters
  • Responsible for desktop publishing, proofreading, editing of nursing services publications, flyers, minutes, scanning, etc
  • Coordinated fundraising and other special events, seminars, conferences, etc.

Part-time Instructor

Computerland
El Paso, TX
01.1994 - 12.1995
  • Developed curriculums and instructed students in Microsoft Word for Windows, Excel, Lotus, and WordPerfect 6.1 for DOS and Windows
  • Responsible for systems administration of class computers
  • Prepared exams and assigned grades for class participation and testing.

Project Coordinator, PMH Information Services Department

Providence Memorial Hospital, Medical Staff, Information Services & Nursing Resources Departments
El Paso, TX
01.1992 - 12.1992
  • Assisted Director in hospital-wide strategic planning, project management, budgeting, and personnel administration
  • Active participation in the development/revision of a variety of diverse and complex issues including clinical, financial, and administrative matters which had hospital-wide impact
  • Coordinated the preparation of agendas, minutes, newsletters, meeting presentations, phone directories, correspondence, statistical reports, personnel evaluations, file maintenance, computerized scheduling
  • Developed and coordinated both user and technical documentation for I.S
  • Systems
  • This included user manuals, program narratives, file descriptions, systems flowcharts, etc.

Procurement Data Entry Analyst

Boeing Aerospace & Electronics
Barber’s Point Naval Air Station, HI
06.1991 - 12.1991
  • Managed complex procurement and repair database for six aircraft equipment buyers
  • Involved interfacing of two mainframe systems and daily transmitting of data to Seattle headquarters.

Administrative Secretary

St. Francis Medical Center – West
Ewa Beach, Oahu
11.1990 - 05.1991
  • Directly supported Chief Executive Officer
  • Coordinated duties and meetings with all hospital departmental secretaries
  • Responsible for setting up departmental meetings, luncheons, dinners
  • Minutes
  • Shorthand
  • Letter composition
  • Editing
  • Travel arrangements
  • Responsible for special project of setting up physician database.

Administrative Assistant to Chief Hospital Administrator and Medical Staff Secretary to Medical Staff Director

Kahi Mohala Psychiatric Hospital
Ewa Beach, Oahu
03.1990 - 11.1990
  • Performed in a dual capacity as Administrative Assistant to Chief Hospital Administrator and Medical Staff Secretary to Medical Staff Director
  • Also, temporarily served as Coordinator for Outpatient Services Clinic
  • Ensured credentialing for physicians and mental healthcare professionals.

Executive Secretary to the Director of Nursing

Kaiser Permanente Medical Center
Honolulu, HI
04.1989 - 03.1990
  • Assisted Director, two Assistant Nursing Directors, Unit Nursing Supervisors, and Nurse Recruiter
  • Maintained timecards for traveling nurses
  • Minutes
  • Shorthand
  • Editing
  • Travel arrangements
  • Responsible for maintaining nursing policy and procedure manuals.

Administrative Secretary to Engineering Manager

Spectra Physics Laser Technology, Inc.
Mountain View, CA
03.1988 - 03.1989
  • Responsible for compiling periodic Research & Development expense tracking, budgeting spreadsheets, operations, new product, and budget reports
  • Responsible for travel arrangements, timecards, typing, personnel evaluations, mail, telephones, office supplies, engineering library, conference room schedules.

Counter Salesperson/Cashier

Robbins Cleaners
Alamogordo, NM
10.1987 - 01.1988
  • Received clothing orders at front counter and drive-thru window, tagged clothes for cleaning, prepared cleaned orders for pickup
  • Distributed cleaned orders to customers and received payments at cash register.

Executive Secretary-Stenographer

U.S. Civil Service Commission
Holloman AFB, NM
06.1986 - 10.1987
  • Directly assisted commander in the administrative duties of his dual position as military installation Chief of Transportation and Squadron Commander
  • Supervised all squadron clerical personnel
  • Travel arrangements
  • Shorthand
  • Minutes
  • Editing
  • Personnel performance evaluation and documentation for squadron of 130.

Secretary-Stenographer

U.S. Civil Service Commission
Holloman AFB, NM
06.1986 - 10.1987
  • Answered to Chief of Technical Data Center
  • Produced reports and spreadsheet materials involving technical data derived from missile sled test runs
  • Personnel performance evaluations and documentation
  • Timecard reporter.

Assistant Office Manager for the Department of Mathematics

New Mexico State University
Las Cruces, NM
08.1984 - 06.1986
  • Supervised clerical staff of five
  • Production included textbook manuscripts, examination materials, and publications
  • Composed departmental weekly reader
  • Scheduling
  • Shorthand
  • Textbook orders.

Division Secretary for the Primate Research Institute

New Mexico State University
Las Cruces, NM
08.1984 - 06.1986
  • Sole secretarial and word processing support for six research scientists.

Registered Nurse

Gerald Champion Regional Medical Center
Alamogordo, NM
12.2013 - Current
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Provided emotional support and comfort to families during difficult times.
  • Advocated for patients by supporting and respecting basic rights, values, and beliefs.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
  • Provided patient and family health education focusing on self-management, prevention and wellness.
  • Referred patients to specialized health resources or community agencies to furnish additional assistance.
  • Administered medications, tracked dosages and documented patient conditions.
  • Documented patient progress notes accurately and efficiently in the electronic medical record system.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
  • Acted as patient advocate and implemented total patient care through team nursing process.
  • Monitored and managed various treatment and care interventions.
  • Evaluated effectiveness of interventions through ongoing assessment of patient responses.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Participated in multidisciplinary team meetings to discuss patient care plans.
  • Monitored vital signs, administered injections, and provided assistance with medical procedures.
  • Administered medications and treatments, monitoring patients for reactions and side effects.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Conducted intake assessments with patients and relatives to gather case history.
  • Actively participated in quality improvement initiatives within the department.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Provided patient care and education to patients with chronic illnesses.
  • Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
  • Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
  • Maintained personal and team compliance with medication administration standards and patient care best practices.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.

Education

RN Program -

New Mexico State University

University of Texas at El Paso

El Paso Community College

Bachelor’s Degree - Business Information Systems

University of Phoenix

Associate of Arts & Sciences Degree -

New Mexico State University

Diploma -

Alamogordo Senior High School

Skills

  • Have strong organizational skills to manage a wide array of multiple duties and tasks Have shown the ability to assess and implement complex projects Have strong interpersonal written and oral skills to communicate effectively with varying levels of both management and associates, technical and non-technical Abilities and experience include: quality assurance, teaching, database management, technical writing, desktop publishing, charting, internet research, document management, complex word processing and composition, complex mathematical manuscripts, technical schematics, grant writing, database (and document) management, sales and marketing, fundraising, event coordinating, legal, medical and financial reporting Word processing 100 wpm Windows (98, 2000, & XP) and DOS literate MS Office 2000 (Word, Excel, Access, PowerPoint, Outlook, Publisher), CorelDraw, WordPerfect 8, Novell GroupWise, Astound, Harvard Graphics, Calendar Creator, MultiMate, Lotus 123, Quick Books, D-Base, FoxPro, PeachText, PeachCalc, T3, Macintosh, PhotoShop, Illustrator, PageMaker, and Visio Professional flowcharting software IT Systems Support to include web development, familiarity with AS/400 and RPG programming, e-mail servers, databases and networks Shorthand 100 wpm Medical terminology Transcription
  • ADL Assistance
  • Culturally-Sensitive Care
  • Patient Management
  • Electronic Health Records Management
  • Chart Updating
  • Medical Recordkeeping
  • Care Planning
  • Medical Assessment
  • Wound Care
  • Data Collection
  • Mobility Assistance
  • Chronic Disease Management
  • Nursing Staff Leadership
  • Health Care Consultation
  • Unit Administration
  • Intake and Discharge
  • Direct Patient Care
  • HIPAA Education
  • Physical Assessments
  • Nursing Plan Development
  • Seizure Management
  • Staff Supervision
  • Family and Patient Support
  • Licensed RN
  • Patient Relations
  • Patient Care Planning
  • IV Setup
  • Collecting Vitals
  • IV Drug Therapy Management
  • Professional Bedside Manner
  • Documenting Vitals
  • Immunization Skills
  • Emotional Intelligence
  • Patient Discharging
  • Geriatric Treatment Knowledge
  • Patient Care
  • Postpartum Care
  • Emotional Awareness
  • Psychiatric and Mental Health Care
  • Patient Assessment
  • Patient Counseling
  • Patient Monitoring
  • Medication Administration

Certification

  • RN Licensure State of New Mexico and compact states
  • CPR
  • CPI

Summary Of Experience

Extensive experience as an information systems and technology assistant, technical writer, documentation manager, database and internet research analyst. Have also held positions as an administrative manager, customer service manager, software sales manager, job placement officer, quality assurance coordinator, project coordinator, grant writer, teacher, and administrative assistant. Business experience has spanned healthcare, manufacturing, education, academics, scientific, engineering, technical, government and public service environments. Duties have included marketing, research, budgeting, sales, payroll, human resources, health insurance benefits, accounts payable, database management, documentation, technical liaison, desktop publishing, grant writing, quality assurance, teaching, spreadsheet development, and business correspondence. Have interviewed, hired, and supervised employees and volunteers. Held federal civil service secret clearance. Bilingual.

Accomplishments

  • Received the National Daisy Award on three separate occasions.

Languages

Spanish
Native/ Bilingual
English
Full Professional

References

References available upon request.

Timeline

Registered Nurse

Gerald Champion Regional Medical Center
12.2013 - Current

Job Placement Officer/ESL/GED/Computer Instructor

Computer Labs, Inc.
11.2003 - 07.2004

Owner/Manager, Independent Sales

Centered Solutions, L.L.C., dba DiscGear
10.2003 - 02.2004

Independent Sales Representative

Superior Lamp
08.2003 - 11.2003

Information Systems Specialist/Customer Service Manager

PolitiCall, A Division of the Reuel Group
03.2001 - 12.2002

Administrative Manager

TRC Archaeological & Environmental Associates, Inc.
06.2000 - 03.2001

Executive Assistant/Grant Writer

Project A.R.R.I.B.A., Inc.
10.1999 - 04.2000

Technical Writer, Information Systems Department

Yazaki North America, Inc.
03.1998 - 10.1999

Event Coordinator - Continuing Medical Education

Providence Memorial Hospital, Medical Staff, Information Services & Nursing Resources Departments
03.1997 - 03.1998

Part-time Instructor

Computerland
01.1994 - 12.1995

Database Assistant – Research and Development

Davis Consulting (computer applications development)
01.1993 - Current

Technical Documentation Specialist, PMH Nursing Resources Department

Providence Memorial Hospital, Medical Staff, Information Services & Nursing Resources Departments
01.1993 - 03.1997

Project Coordinator, PMH Information Services Department

Providence Memorial Hospital, Medical Staff, Information Services & Nursing Resources Departments
01.1992 - 12.1992

Procurement Data Entry Analyst

Boeing Aerospace & Electronics
06.1991 - 12.1991

Administrative Secretary

St. Francis Medical Center – West
11.1990 - 05.1991

Administrative Assistant to Chief Hospital Administrator and Medical Staff Secretary to Medical Staff Director

Kahi Mohala Psychiatric Hospital
03.1990 - 11.1990

Executive Secretary to the Director of Nursing

Kaiser Permanente Medical Center
04.1989 - 03.1990

Administrative Secretary to Engineering Manager

Spectra Physics Laser Technology, Inc.
03.1988 - 03.1989

Counter Salesperson/Cashier

Robbins Cleaners
10.1987 - 01.1988

Executive Secretary-Stenographer

U.S. Civil Service Commission
06.1986 - 10.1987

Secretary-Stenographer

U.S. Civil Service Commission
06.1986 - 10.1987

Assistant Office Manager for the Department of Mathematics

New Mexico State University
08.1984 - 06.1986

Division Secretary for the Primate Research Institute

New Mexico State University
08.1984 - 06.1986

RN Program -

New Mexico State University

University of Texas at El Paso

El Paso Community College

Bachelor’s Degree - Business Information Systems

University of Phoenix

Associate of Arts & Sciences Degree -

New Mexico State University

Diploma -

Alamogordo Senior High School

Similar Profiles

CREATE PROFILE
Maggie Gutierrez-Davis