Maggie Harms
Sterling,NE
Summary
Dedicated professional with a strong work ethic and exceptional problem-solving skills, honed at Dollar General. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Experienced in creating engaging environments for children and seniors, fostering well-being and participation in activities. Committed to maintaining high standards in all tasks.
Overview
6
6
years of professional experience
Work History
Babysitter
Neighbors House
05.2019 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Dressed, and helped with teeth brushing as part of bedtime preparation.
Activities Aide
Gold Crest Retirement Center
09.2022 - 05.2024
- Participated in staff meetings and trainings to stay current on best practices for patient care and engagement.
- Organized special events and outings for residents, promoting mental engagement and physical activity.
- Enhanced patient well-being by leading engaging and stimulating activities tailored to individual needs.
Sales Associate
Dollar General
03.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Ice Cream Maker
Dairy Queen Grill & Chill
06.2024 - 01.2025
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
- Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
- Maintained a high level of quality control through regular equipment cleaning and maintenance checks.
Education
High School Diploma -
Sterling High School
Sterling, NE05-2024
BBA - Business Administration
University of South Dakota
Vermillion, SD12-2027
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Following directions
- Attention to detail
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Order fulfillment
- Product presentation
- Waste reduction
Timeline
Ice Cream Maker
Dairy Queen Grill & Chill
06.2024 - 01.2025
Sales Associate
Dollar General
03.2024 - 08.2024
Activities Aide
Gold Crest Retirement Center
09.2022 - 05.2024
Babysitter
Neighbors House
05.2019 - Current
High School Diploma -
Sterling High School
BBA - Business Administration
University of South Dakota
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