Maggie Harriman
Marysville,WA
Summary
Professional and well-rounded with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities.
Efficiency-driven and highly accurate administrative professional with solid background and sound judgment to independently handle day-to-day needs. Strong project management, multitasking and organizational skills, Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Empowered physical therapy
Lake Stevens , WA
12.2024 - Current
- Utilized spreadsheet software for data entry tasks.
- Prepared various forms of correspondence required by managerial staff.
- Created and managed organizational systems for sensitive documents.
- Administered the processing of invoices with specialized accounting programs.
- Executed consistent updates to maintain current employee status and contact details.
- Handled incoming calls, providing information and directing callers to relevant staff.
Property Manager's Assistant/Office Manager
Marks LLC
Snohomish, WA
08.2022 - Current
- Collaborated with Property Manager to facilitate rental agreements
- Assisted with information on rental accommodations
- Monitored and documented tenant feedback to address concerns promptly
- Maintained accurate payment records
- Processed tenant applications with comprehensive evaluations including financial and personal histories
- Scheduled appointments for Property Manager, streamlined daily operations.
- Contributed to the development of comprehensive financial reports
- Aided in budget preparation, forecasting future costs, allocating resources efficiently
- Documented customer satisfaction outcomes in detailed analyses
Veterinary Assistant
Banfield Pet hospital
Puyallup, WA
04.2021 - 08.2022
- Facilitated treatment of animals facing different medical conditions
- Carried out medical procedures such as administering vaccines and medications.
- Ensured precision in patient medical documentation.
- Carried out essential hematological examinations along with other routine lab tests
- Monitored vital signs like temperature and pulse rate.
- Collaborated with veterinarians and staff to ensure smooth patient flow
- Facilitated health management operations efficiently
- Restrained animals during examinations and treatments to ensure safety
Veterinary Assistant/Receptionist
Wahiawa pet hospital
Wahiawa, HI
07.2020 - 04.2021
- Transferred calls efficiently to ensure proper communication flow
- Organized schedules ensuring timely appointments
- Conducted prompt and precise data entry into multiple computer systems
- Delivered comprehensive care guidelines to pet owners
- Collected and documented client data to support medical chart maintenance
- Facilitated communication among veterinarians and staff
Receptionist/Medical Records Assistant
Tacoma Nursing and Rehabilitation Center
Tacoma , WA
12.2019 - 06.2020
- Handled incoming telephone inquiries efficiently
- Managed daily scheduling for various visitors and clientele
- Entered data into multiple computer systems with accuracy and timeliness
- Ensured seamless office operations by handling various administrative tasks such as typing letters and filing
- Entered patient data into the electronic health record system.
- Authenticated medical documents for correctness prior to digital input
- Aided in budget, forecast, and financial statement preparation
Manager/Stylist Sales Associate
Maurices
Carlsbad , New Mexico
08.2016 - 11.2019
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Assisted customers in selecting clothing items based on their individual needs and preferences.
Barista
Raging brew coffeehouse
Carlsbad , NM
07.2016 - 11.2019
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
Associate of Science - Business Administration And Management
Pennfoster
Online 11-2024
Skills
- Business Development
- Tenant relations
- Lease administration
- Business Administration
- Database Management
- Property marketing and promotion
- Administrative Support
- Office Management
- Data Entry
- Bookkeeping
Certification
- Property management certification
Timeline
Administrative Assistant
Empowered physical therapy
12.2024 - Current
Property Manager's Assistant/Office Manager
Marks LLC
08.2022 - Current
Veterinary Assistant
Banfield Pet hospital
04.2021 - 08.2022
Veterinary Assistant/Receptionist
Wahiawa pet hospital
07.2020 - 04.2021
Receptionist/Medical Records Assistant
Tacoma Nursing and Rehabilitation Center
12.2019 - 06.2020
Manager/Stylist Sales Associate
Maurices
08.2016 - 11.2019
Barista
Raging brew coffeehouse
07.2016 - 11.2019
Associate of Science - Business Administration And Management
Pennfoster
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