Maggie Henehan
Durham,NC
Summary
Results-oriented Residential Property Manager with 8 years of expertise in tenant relations, budget management, and property maintenance. Proficient in lease negotiations, conflict resolution, and compliance with local regulations. Demonstrated success in optimizing property performance while ensuring tenant satisfaction and retention.
Overview
8
8
years of professional experience
Work History
Property Manager
Marquette Management
12.2022 - Current
- Achieved high tenant satisfaction through effective daily operations management.
- Managed annual budget to consistently meet financial targets and objectives.
- Collaborated with Service Manager to resolve maintenance issues promptly and efficiently.
- Led property staff to enhance operational efficiency and service quality.
- Processed payroll accurately, ensuring timely payments and maintaining staff records.
- Prepared comprehensive financial reports detailing occupancy, revenue, and market trends.
Leasing Consultant
Marquette Management
07.2019 - 12.2022
- Conducted property tours and supported the leasing process for prospective residents.
- Managed deposit accounting and prepared move out statements.
- Coordinated move-ins, move-outs, and transfer requests to ensure smooth transitions.
- Compiled and submitted daily and weekly property performance reports.
- Negotiated lease renewals and generated renewal agreements.
- Managed monthly receivables and posted late charges.
Leasing Professional
CA Management Services
01.2019 - 07.2019
- Exceeded leasing goals by leading a team of community assistants.
- Attracted prospective residents through effective onsite and online marketing campaigns.
- Organized resident events and outreach initiatives to enhance community engagement.
- Promoted property through active management of social media accounts.
- Provided administrative support to property manager, ensuring smooth daily operations.
Community Assistant
CA Management Services
09.2017 - 01.2019
- Enhanced property interest by leading detailed community tours showcasing key features.
- Improved resident satisfaction by conducting follow-ups to address inquiries effectively.
- Ensured timely lease processing by assisting in efficient lease file execution.
- Boosted campus engagement through strategic organization of outreach initiatives at ASU.
- Guaranteed readiness of units for new residents by assessing and addressing damages.
- Streamlined move-in day operations for over 800 residents through effective planning and facilitation.
Education
Bachelor of Science - Tourism Development and Management
College of Public Service and Community Solutions, Arizona State University
Phoenix, AZ05.2019
Skills
- Certified Illinois Residential Leasing Agent
- Seasoned in Yardi, Entrata, Bluemoon, and Yieldstar/AIRM
- Proficient in Outlook, Teams, Excel, Word, and PowerPoint
- Tenant relations
- Occupancy management
- Fair housing mandates
- Financial budgeting and reporting
Timeline
Property Manager
Marquette Management
12.2022 - Current
Leasing Consultant
Marquette Management
07.2019 - 12.2022
Leasing Professional
CA Management Services
01.2019 - 07.2019
Community Assistant
CA Management Services
09.2017 - 01.2019
Bachelor of Science - Tourism Development and Management
College of Public Service and Community Solutions, Arizona State University