Maggie Kelly
Arnold,MD
Summary
Kind and cheerful professional with several years of experience nurturing and caring for children. Successful at directing playtime, enforcing positive behavior and applying behavior redirection to manage challenges. Proven track record of keeping children entertained with fun activities.
Overview
8
8
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Family Nanny
Family
Severna Park, MD
02.2025 - Current
- Supervised daily activities and routines for children in a safe environment.
- Prepared nutritious meals and snacks according to dietary preferences of the family.
- Organized educational and recreational activities to promote child development.
- Maintained cleanliness and orderliness in play areas and living spaces.
- Provided emotional support and guidance during challenging situations for children.
- Developed and implemented schedules for daily tasks and outings for children.
- Assisted with homework and tutoring in various subjects as needed.
- Communicated regularly with parents regarding children's progress and needs.
- Facilitated safe, caring, and warm environment for children to stimulate development.
- Transported children to and from school, extra-curricular activities and play-dates.
- Developed strong relationships with both parents to ensure open communication regarding the children's progress.
Restaurant Server
206 Restaurant Group
Severna Park, Maryland
09.2023 - 02.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed food and beverage orders efficiently and accurately.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Assisted guests with menu selections and made recommendations based on preferences.
- Maintained cleanliness and organization of dining area and service stations.
- Trained new servers on restaurant procedures and customer service standards.
- Handled cash transactions and processed payments using point-of-sale system.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Greeted and seated customers promptly, courteously, and professionally.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
Restaurant Hostess
Park Tavern
Severna Park, Maryland
08.2017 - 09.2023
- Greeted guests warmly upon arrival and managed seating arrangements.
- Provided menus and explained daily specials to customers promptly.
- Coordinated with waitstaff to ensure smooth dining service flow.
- Handled phone inquiries and made reservations efficiently.
- Maintained cleanliness and organization of the host station area.
- Assisted in managing waitlists during busy service periods.
- Engaged with guests to create a welcoming atmosphere throughout the restaurant.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
Education
Anne Arundel Community College
Arnold, MDSkills
- Child development
- Educational activities
- Time management
- Effective communication
- Customer service
- Relationship building
- Nutritional meal preparation
- Organizational skills
- Conflict resolution
- Household management
- Grocery shopping
- Toddler care experience
- Family support
- Outdoor activities
- Newborn care
- Meal preparation
- First aid and CPR certified
- Team collaboration
- Guest engagement
- Suggestive selling
- Point-of-sale system
- Effective customer upselling
- Order delivery practices
Certification
- Personal Training Certification
- Indoor Cycling Certification
Timeline
Family Nanny
Family
02.2025 - Current
Restaurant Server
206 Restaurant Group
09.2023 - 02.2025
Restaurant Hostess
Park Tavern
08.2017 - 09.2023
Anne Arundel Community College