Maggie Killingsworth
Eugene
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Pet Care Specialist
Petsmart
Eugene
03.2025 - Current
- Provided exceptional care for pets, ensuring their health and well-being.
- Assisted customers with product selection and pet care advice.
- Maintained cleanliness and organization of the pet care area.
Volunteer
Champs Heart
Idaho Falls
07.2023 - Current
- Helped kids that are having a hard time with health issues to ride horses.
- Read horses body language to ensure the safety of the kids.
Volunteer
Idaho falls animal shelter
Idaho Falls
01.2016 - Current
- Give animals treats and attention
- Expertise the dogs by playing fetch in yard or whatever they are interested in.
Assistant Manager
Goodwill Easter Seals
Idaho Falls
01.2023 - 11.2023
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Support Supervisor
Goodwill Easter Seals
Idaho Falls
10.2022 - 12.2022
- Reported concerns and recommendations from clients and employees to senior management.
- Fostered positive and inclusive team culture for support staff.
- Consulted with customers to gather and define requirements.
- Developed departmental goals and standards in line with supporting organization's mission and strategic vision.
- Improved internal processes to increase customer response times and employee productivity.
- Created weekly schedules for team members and enforced timely shift start and end times.
Volunteer at Idaho Falls Aquarium
Idaho Falls Aquarium
Idaho Falls
09.2022 - 12.2022
- Prepped food for an hour
- Then, animal and customer engagement for an hour.
Assistant Retail Supervisor
Goodwill Easter Seals
Idaho Falls
03.2020 - 09.2021
- Supervised work of cashiers, training new team members and monitoring performance.
- Coordinated restocks to keep retail displays organized and full for customers.
- Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Education
GED -
C.E.I
Idaho City, ID05.2018
Skills
- Flexible Schedule
- Positive Attitude
- Telephone and Email Etiquette
- Friendly and Outgoing
- Organized and Efficient
- Recordkeeping and Confidentiality
Timeline
Pet Care Specialist
Petsmart
03.2025 - Current
Volunteer
Champs Heart
07.2023 - Current
Assistant Manager
Goodwill Easter Seals
01.2023 - 11.2023
Support Supervisor
Goodwill Easter Seals
10.2022 - 12.2022
Volunteer at Idaho Falls Aquarium
Idaho Falls Aquarium
09.2022 - 12.2022
Assistant Retail Supervisor
Goodwill Easter Seals
03.2020 - 09.2021
Volunteer
Idaho falls animal shelter
01.2016 - Current
GED -
C.E.I