Maggie Ma
Berkeley,CA
Summary
Offering solid foundation in technical concepts and sales strategies, ready to excel and grow in dynamic environment. Brings strong analytical skills and ability to learn quickly on job, ensuring smooth transition into technical sales field. Ready to use and develop communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Support Engineer
Kirsten Wind Tunnel
01.2023 - 06.2025
- Performed professional aeronautical testing for 10+ internal and commercial projects, ensuring all procedures met industry standards and client specifications.
- Reduced and corrected force, moment, and pressure data for wind tunnel tests conducted to ensure precision and reliability in data analysis with a 2% margin of error.
- Managed multiple projects simultaneously, staying organized and meeting deadlines consistently.
- Implemented technical solutions to solve customer issues and increase satisfaction.
Sales Associate
REI
10.2025 - 01.2026
- Executed technical needs discovery for diverse clients to identify specific performance requirements, translating complex product specifications into actionable outdoor solutions.
- Analyzed customer use-cases (e.g., alpine climbing vs. thru-hiking) to recommend high-performance equipment based on technical metrics like R-value, waterproof ratings, and weight-to-strength ratios
- Increased customer lifetime value (LTV) by promoting the REI Membership program, with a 50% conversion rate
Education
MEng - Mechanical Engineering-Product Design
University of California, Berkeley
Berkeley, CA05.2026
B.S. - Materials Science Engineering
University of Washington, Seattle
Seattle, WA06.2025
Skills
- Performance tracking
- Organization skills
- Relationship building
- Presentation skills
- Team collaboration
- Technical troubleshooting
Timeline
Sales Associate
REI
10.2025 - 01.2026
Support Engineer
Kirsten Wind Tunnel
01.2023 - 06.2025
MEng - Mechanical Engineering-Product Design
University of California, Berkeley
B.S. - Materials Science Engineering
University of Washington, Seattle
Projects
- Assistive Device Design - Designing for the Human Body Course @ UC Berkeley, 08/25 – 12/25, Designed an assistive device from ideation through functional prototyping, integrating user feedback from targeted interviews and professional validation with OTs., Utilized CAD development and additive manufacturing (3D Printing) to rapidly iterate on complex geometries, ensuring optimal fit and ergonomic performance., Managed the full product ideation process, translating qualitative user needs into measurable design requirements and a production-viable prototype.
- Corrosion Protection Project with Boeing Engineer - Mark Shadell, 01/24 – 03/24, Developed a cost-effective and robust solution for corrosion protection of aluminum parts installed against carbon fiber reinforced plastics., Identified a test plan to investigate corrosion methods (i.e. galvanic corrosion); through lab experiments applying varying voltages to test Al sheets.