Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
CustomerServiceRepresentative

Maggie Martinez

Redding,CA

Summary

Business student with experience in cashiering and CNA roles, showcasing strong skills in customer service, cash management, and teamwork. Proficient with Microsoft Excel, knowledgeable/comfortable with computers, and quick to learn new tasks to contribute to efficient workflows and enhanced customer satisfaction. Dedicated to pursuing a career in Business/Finance with an office setting, eager to gain valuable office experience and provide exceptional dedication to future employers.

Overview

2
2
years of professional experience

Work History

Cashier

99 Cent Store
05.2023 - 04.2024
  • Operating a POS system and cash handling
  • Stocking, cleaning, and returning merchandise to the shelves
  • Efficiently managed customer transactions, ensuring quick and accurate service, and boosting customer satisfaction.
  • Maintained an organized and clean store environment, enhancing the overall shopping experience for customers.
  • Provided exceptional customer service, assisting with inquiries and resolving issues to ensure a positive shopping experience.
  • Worked closely with team members to restock shelves and manage inventory, contributing to a well-stocked and orderly store.
  • Demonstrated a strong work ethic and eagerness to learn, quickly adapting to new tasks and responsibilities.
  • Interacted with over 100 customers a day, demonstrating excellent customer service skills the entire time.

CNA

Marquis Companies
09.2022 - 12.2022
  • Assisting an LVN/LPN or an RN in the care of residents
  • Monitoring vital signs of residents
  • Ensuring residents show no sign of injury
  • Monitoring oxygen levels and reporting findings to the charge nurse
  • Collaborated with the healthcare team to enhance resident care, ensuring timely and accurate documentation of patient conditions and treatments.
  • Efficiently managed resident care routines, optimizing workflow to improve care delivery and reduce response times for resident needs.
  • Managed up to 10 residents a night.

Education

Business AAT (Associates for Transfer) - Business Administration

Shasta College
Redding, CA
12.2024

CNA Certification - Nursing Assistance

Marquis Post Acute Rehab
Redding, CA
08.2022

High School diploma -

Enterprise High School
Redding, CA
06.2019

Skills

    Soft Skills

  • Punctual
  • Fast Learner
  • Cordiality
  • Customer Service
  • Work Ethics and Integrity
  • -

    Technical Skills

  • Cash Handling
  • WPM (60)
  • KPH (18000)
  • English (Fluent)
  • Microsoft Excel
  • POS System

Hobbies

Gardening -

Engaging in the practice of gardening has been a deeply fulfilling and enriching pursuit for me. This pastime provides an opportunity to connect with nature and find peace amidst the demands of daily life. The process of planting seeds, nurturing young plants, and witnessing their growth and maturation instills a profound sense of achievement. Moreover, the creation and upkeep of an aesthetically pleasing outdoor environment for relaxation and contemplation further enhances the gratification I get from the lengthy process. Gardening also serves as a continual learning experience that keeps me engaged/productive and supports my need to keep my hands busy.

Languages

English
Native or Bilingual

Timeline

Cashier

99 Cent Store
05.2023 - 04.2024

CNA

Marquis Companies
09.2022 - 12.2022

Business AAT (Associates for Transfer) - Business Administration

Shasta College

CNA Certification - Nursing Assistance

Marquis Post Acute Rehab

High School diploma -

Enterprise High School
Maggie Martinez