Maggie Massey
Meridianville,United States
Summary
Energetic Junior Product Manager polished in analyzing data, identifying trends and crafting strategies. Offering 5-year background overseeing product development programs from conceptualization through market integration. Proficient in Microsoft Excel paired with first-rate campaign planning and execution competencies. Revenue-focused Junior Product Manager with 5 years of experience overseeing product development and marketing lifecycles from inception to rollout. Budget-minded strategist, generating product-specific content while adhering to project constraints. Audience-oriented marketing manager, employing varying strategies to reach diverse demographics.
Overview
23
23
years of professional experience
Work History
Associate Program Manager
Sanmina Corporation
08.2022 - Current
- Quotes Package reviews and distribution
- Request for Quote - internally
- Attend meetings with and GSM quote team
- Prepare PAW's Question & answer coordination Customer visits Signs Access approvals
- Managed communications and correspondence during Program Manager's absences to maintain workflows.
- Managed vendor relationships to ensure timely delivery of high-quality components and materials.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
Technical Writer
PAR Pharmaceuticals
08.2008 - 07.2017
- Completed writing assignments according to set standards regarding order, clarity, conciseness, style and terminology
- Collaborated with specialists in other disciplines, including engineers, product management, instructional design and support in development of internal and external user manuals
- Worked with internal team to obtain in-depth understanding of products
- Established consistent and repeatable process for technical documentation within global team
- Edited documents for grammar, clarity, content and formatting
- Participated in meetings related to product development and implementations
- Updated instruction records and publications.
Human Resources Manager/Membership Liaison
Bullet and Barrel
11.2017 - 08.2019
- Performed Human Resources duties
- Served as liaison with members
- Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution
- Sorted job applications, vetted candidates and recommended individuals for key positions
- Helped management improve appraisal, counseling and performance optimization techniques to maximize workforce satisfaction and productivity
- Sourced and developed sourcing leads to increase recruiting base
- Stayed current on EEO, ADA and other applicable federal and state policies governing employment
- Educated job applicants of expected job tasks, compensation and benefits to set clear expectations
- Interpreted, explained and enforced human resources policies to keep staff in compliance with standards
- Partnered with management to establish workplace safety curriculum for training and education purposes
- Instructed employees quarterly on drug abuse and prevention programs to enhance staff knowledge and awareness.
Document Control Specialist
PAR Pharmaceuticals
07.2001 - 07.2017
- Completed documents and work requests according to company standards
- Created and edited documents, mail merges and graphics using diverse programs
- Converted documents for specific personnel or project needs
- Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities
- Identified department and user document management requirements by conducting in-depth needs assessments
- Completed documents and work requests according to company standards
- Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes
- Uploaded documents to control sites, tracked transmittals and coordinated revisions
- Filled out and stored transmittal logs for permanent records
- Kept electronic content legal, secure and accessible for relevant internal and external parties
- Scanned and cleaned up documents using scanner
- Archived files and retrieved information for Engineers, Production, Technicians.
Sales Associate
Cato
12.2003 - 10.2006
- Provided elevated customer experience to generate loyal clientele
- Worked as team member performing cashier duties, product assistance and cleaning while providing excellent customer service
- Maintained cleanliness and presentation of stock room and production floor
- Answered customer questions regarding store merchandise, department information and pricing
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Kept apprised of emerging trends and provided informative customer service to assist in product selection
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by 40%.
Associate Program Manager
Sanmina-sci
Huntsville, AL
2019.08 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked well in a team setting, providing support and guidance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
Education
No degree -
Some College
Huntsville, ALHigh school diploma -
John Oliver High School
Huntsville, AL01.1987
Skills
- Pricing Strategy
- User Story Creation
- Customer Feedback Analysis
- Product Launch Execution
- Product Backlog Management
- Product Documentation
- Agile Methodologies
- Go-to-market Planning
Professional Highlights
- Office Management
- Administrative Functions
- Data Entry
- Administrative Support
- Customer Service
Accomplishments
- Customer Service
- Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
- Consistently generated additional revenue through skilled sales techniques.
- Process Improvement
- Created new departmental procedures manual.
- Assessed organizational training needs.
- Documentation
- Wrote and edited documents to keep staff informed on policies and procedures.
Career Overview
An experienced technical writer/document control specialist and Human Resources manager that thrives working in a challenging and stimulating environment. Leverages extensive knowledge to achieve superlative results. My target job would be a job that I could use many of my skills in, Program Administrator is ideal.
Timeline
Associate Program Manager
Sanmina Corporation
08.2022 - Current
Associate Program Manager
Sanmina-sci
2019.08 - Current
Human Resources Manager/Membership Liaison
Bullet and Barrel
11.2017 - 08.2019
Technical Writer
PAR Pharmaceuticals
08.2008 - 07.2017
Sales Associate
Cato
12.2003 - 10.2006
Document Control Specialist
PAR Pharmaceuticals
07.2001 - 07.2017
No degree -
Some College
High school diploma -
John Oliver High School
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