Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maggie Mena

Newark,NJ

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

31
31
years of professional experience

Work History

Senior Unit Clerk

Silverlake Hospital
02.2018 - 07.2024
  • Executed precise data entry procedures to ensure the accuracy and completeness of information
  • Coordinated staff schedules and activities to enhance team collaboration and efficiency
  • Organized and scheduled patient appointments to optimize clinic workflow and patient access
  • Managed patient records effectively to maintain confidentiality and comply with regulatory standards
  • Oversaw inventory management processes to ensure the availability of necessary supplies and equipment
  • Serve as a liaison between patients, medical staff, and other departments
  • Manage incoming calls, inquiries, and requests with professionalism and efficiency
  • Assist with administrative tasks such as data entry, filing, and preparing staff assignment for nurses unit
  • Ensure compliance with regulatory standards and organizational policies

Receptionist

Ophthalmology Office - Dr. Robert Cunnungham
05.2014 - 05.2017
  • Streamlined patient check-in processes to enhance efficiency and improve the overall patient experience
  • Maintained accurate and up-to-date records to ensure compliance and support effective patient care
  • Managed phone calls with professionalism, addressing inquiries and providing timely information to patients
  • Delivered exceptional customer service by responding to patient needs and resolving issues promptly
  • Coordinated appointment scheduling to optimize clinic operations and minimize patient wait times

Unit Secretary

Trinitas Hospital
01.2011 - 05.2014
  • Managed patient records with a focus on accuracy and confidentiality to ensure comprehensive documentation
  • Coordinated admissions by facilitating the intake process and ensuring a smooth transition for new patients
  • Communicated effectively with staff to enhance collaboration and improve patient care outcomes
  • Maintained supply inventory by tracking usage and ordering necessary items to ensure preparedness and efficiency

Unit Clerk

St Barnabas Medical Center
02.1993 - 12.2010
  • Managed patient records to ensure accuracy and compliance with healthcare regulations
  • Maintained medical supplies and equipment inventory to support uninterrupted patient care
  • Facilitated patient admissions by coordinating intake processes and documentation
  • Assisted medical staff by providing necessary support and preparing materials for treatments

Education

Incomplete Associate's Degree - Psychology

Union County College
01.2023

Incomplete Associate's Degree - Psychology

Seton Hall University
01.1997

Skills

  • Professional correspondence
  • Clerical skills
  • Professionalism
  • Adaptability
  • Detail Oriented
  • Reliability
  • Problem-solving aptitude
  • Multitasking Abilities
  • Arranging transportation
  • Telephone Etiquette
  • Unit administrative support
  • Multi-line phone system

Timeline

Senior Unit Clerk

Silverlake Hospital
02.2018 - 07.2024

Receptionist

Ophthalmology Office - Dr. Robert Cunnungham
05.2014 - 05.2017

Unit Secretary

Trinitas Hospital
01.2011 - 05.2014

Unit Clerk

St Barnabas Medical Center
02.1993 - 12.2010

Incomplete Associate's Degree - Psychology

Seton Hall University

Incomplete Associate's Degree - Psychology

Union County College
Maggie Mena