Maggie Miller
Peterstown
Summary
Dedicated Medical Assistant with expertise in patient communication and laboratory testing, honed at Three Rivers Clinic. Proven ability to enhance patient care through effective medical records management and compassionate support. Skilled in phlebotomy and infection control, ensuring high-quality healthcare delivery and fostering trust with patients.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant/Certified Phlebotomy Technician
Three Rivers Clinic
05.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
CNA, AMAP
Country View Assisted Living
04.2014 - 03.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Passed medication in a timely manner.
- Ordered medications when low.
Medical Assistant, MED TECH
English Meadows
02.2018 - 01.2022
- Sanitized, restocked, and organized Patients rooms and medical equipment.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
GED -
Narrows High School
Narrows, VA02-2013
Skills
- Vital signs measurement
- Medical records management
- Laboratory testing
- Specimen preparation
- Patient communication
- Patient education
- Infection control
- Inventory management
- Appointment scheduling
- Phlebotomy
- Reliable team player
- Patient-focused care
- Phlebotomy techniques
- Patient assessments
Certification
Certified Nursing assistant
Certified Phlebotomy tech
Medical Assistant
AMAP
MED/tech
Timeline
Medical Assistant/Certified Phlebotomy Technician
Three Rivers Clinic
05.2023 - Current
Medical Assistant, MED TECH
English Meadows
02.2018 - 01.2022
CNA, AMAP
Country View Assisted Living
04.2014 - 03.2023
GED -
Narrows High School
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