Maggie Miller
Zipps Sports Grill
Chandler,AZ
1
Certification
5
years of professional experience
Hospitality professional with 4 years of leadership in bar operations and 6 years in bar service. Skilled in inventory management, POS systems, cash reconciliation, and service recovery. Experience includes seasonal cocktail menus, exclusive beer development, and event coordination that supported strong guest experiences.
Work History
Bartender
8 Months- Mixed cocktails, beer, and wine orders accurately while maintaining fast-paced guest service.
- Served guests in high volumes during sporting events, nights, and weekends.
- Monitored alcohol service and followed responsible beverage guidelines throughout shifts.
- Maintained clean bar areas, sanitized surfaces, and restocked product for continuous operation.
- Responded promptly to guest requests, resolving issues with professional, friendly communication.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bar Manager
3 Years 10 Months- Managed liquor inventory, ordering, and stock rotation to prevent shortages and waste.
- Supervised bar operations, ensuring consistent service standards and smooth shift execution.
- Trained bartenders on POS procedures, cash handling, and guest service expectations.
- Enforced alcohol compliance, sanitation practices, and responsible service guidelines.
- Scheduled staff coverage to align labor needs with peak guest demand.
- Resolved guest concerns promptly, maintaining positive hospitality experience and service recovery.
- Planned and coordinated events in bar, including karaoke, trivia, and tap takeovers.
- Worked with Mother Road Brewery to create an exclusive beer.
- Wrote seasonal cocktail menus.
Education
- Biology
Skills
Beverage program development
Menu Design
Inventory management
POS operation
Cash reconciliation
Health codes compliance
Health and safety
Staff training
Staff scheduling
Event coordination
Customer service
Effective communication
Certification
- ServeSafe
- TiPS
- Title 4
Timeline
Bartender
Zipps Sports Grill
01.2026 - 09.2026Read More
Bar Manager
Xanterra South Rim LLC.
03.2022 - 01.2026Read More
University of Kentucky
from Biology
Read More