Maggie Mullen
Summary
Visual Merchandising Manager with extensive experience in a high level Marketing role skilled at planning, implementing and overseeing key improvements to drive strategy, training and efficiency. Leading a team to deliver results through change agility and problem solving while cultivating an open and collaborative culture.
Overview
14
14
years of professional experience
Work History
Lead Buyer & Marketing Manager
Plumm Home
01.2017 - Current
- Co-created a Vintage and Gifts business with a focus on supporting Small Businesses through the items carried in the shop.
- Driven consistent growth over the seven years in business and employment of two part time employees.
- Created and maintain all Social Media accounts and website.
Sr. Manager Visual Merchandising
Express
02.2020 - 06.2024
- Led training for direct reports on all Home Office Visual processes and Brand Strategies.
- Created standards for Men's retail merchandising, space planning, fixture planning and overall capacity. Including creation of dual gender training tools for standardization of department and launch for all store associates.
- Developed and led monthly Men's Retail and Men's and Women's Factory Outlet floorset layouts from partnerships with Design and Merchandising through quarterly planning, final monthly implementation and guide production. Led sign-off walks with CEO, CMO and all cross-functional partners, creating strong and consistent execution in the field.
- Created and maintained calendar for Visual Merchandising Teams including five divisions within the department.
- Spearheaded change management efforts throughout updated leadership and strategy changes to ensure a smooth transition for the total team.
Coordinator & Manager Visual Merchandising
Express
02.2011 - 02.2020
- Partnered with Director to create Visual Merchandising direction for all Men's Retail stores across 12 floorsets per year and managing one direct report.
- Led direction for Floorset guide communication, including all tests.
- Lead Merchandising for total Visual team special projects including new store concepts in addition to NBA All Star weekend and Create and Cultivate activations.
Flagship Visual Merchandising Manager
West Elm
06.2010 - 01.2011
- Ideated and mapped out Visual displays for in store and all windows seasonally. Led team of four employees to create, implement and maintain all Visual displays.
- Adapted quickly to changing trends and leadership within company, embracing new display ideas, when necessary, while maintaining consistent results in sales performance.
- Conducted monthly assessments of store layout, making data-driven adjustments to optimize traffic flow and product visibility.
Education
Bachelor of Arts & Sciences - History
The Ohio State University
Columbus, OH05.2008
Skills
- Adobe Suite: Proficiency in Indesign, Lightroom, Photoshop and Microsoft Office Suite
- Verbal and written communication
- Strategic Planning
- Attention to Detail & Organization
- Cross-Functional Collaboration
- Training and Development
- Attention to Detail & Organization
- Retail knowledge
Additional Information
United Way of Union County Advisory Board - Member
Plumm Home Vintage & Gifts - Small Business Buyer & Social Media Manager
Timeline
Sr. Manager Visual Merchandising
Express
02.2020 - 06.2024
Lead Buyer & Marketing Manager
Plumm Home
01.2017 - Current
Coordinator & Manager Visual Merchandising
Express
02.2011 - 02.2020
Flagship Visual Merchandising Manager
West Elm
06.2010 - 01.2011
Bachelor of Arts & Sciences - History
The Ohio State University
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