Maggie Phifer
Benton,AR
Summary
Compassionate and dedicated Patient Care Technician with 4 years of hands-on experience in the ICU, providing high-quality patient care in fast-paced, high-acuity settings. Skilled in monitoring critically ill patients via glucose and EKG monitoring and supporting interdisciplinary healthcare teams to deliver optimal care. Demonstrates exceptional communication and interpersonal skills, consistently ensuring patient comfort and safety. Seeking to leverage clinical expertise, patient-centered care approach, and strong desire to grow professionally in a Registered Nurse position. Currently pursuing/obtaining RN licensure with a focus on enhancing patient care, leadership, and clinical decision-making abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
University of Arkansas for Medical Sciences, UAMS
08.2020 - Current
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Position and turn patients regularly to prevent pressure ulcers and improve comfort
- Provide support during emergencies, including helping with CPR or assisting in resuscitation efforts when needed.
- Maintained clean and safe environment to promote patient safety and comfort.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Retail Sales Associate Worker
South and Coco
11.2018 - 04.2020
- Boosted customer satisfaction by providing personalized recommendations and assistance throughout the shopping experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
Education
Associate of Science - Nursing
University of Arkansas
Little Rock, AR05-2025
Associate of Applied Science -
Pulaski Technical College
North Little Rock, AR05-2022
Skills
- Basic life support (BLS)
- Blood glucose monitoring
- Adaptable
- Patient observation
- Vital signs monitoring
- Infection control standards
- Team collaboration
- Compassionate care
- Coachability
- Active listening
- Time management
Certification
- RN, Registered Nurse
pending NCLEX May 2025
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Patient Care Technician
University of Arkansas for Medical Sciences, UAMS
08.2020 - Current
Retail Sales Associate Worker
South and Coco
11.2018 - 04.2020
- RN, Registered Nurse
pending NCLEX May 2025
- Basic Life Support (BLS) Certification - American Heart Association.
Associate of Science - Nursing
University of Arkansas
Associate of Applied Science -
Pulaski Technical College
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