Maggie Robinson
Livermore,CA
Summary
Dependable server successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and issue resolution with customers, waitstaff, and management. Skilled proctor adept at administering tests for high school students, college students, and professionals. Possessing an in-depth knowledge of recordkeeping requirements and associated rules, with one year of experience in testing coordination and execution. An attentive swim instructor with proven abilities in individual and group instruction. Knowledgeable about related equipment and teaching techniques, certified in First Aid, CPR, and water rescue.
Overview
3
3
years of professional experience
Work History
Student Proctor
Boise State University Testing Center
11.2023 - Current
- Ensured test integrity by diligently monitoring student behavior during examinations.
- Adapted proctoring methods to accommodate various testing formats, such as multiple-choice, essay-based, or open-book exams.
- Provided clear instructions to students before exams, clarifying any questions or concerns they may have had regarding testing policies.
- Kept accurate records of exam attendance, documenting any necessary information such as late arrivals or early departures from the testing room.
Server
Strizzis
02.2022 - 08.2023
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Help bus/clean tables, bathrooms, and overall dining room
- Answered customer questions about hours, seating, and menu information.
- Served food and beverages promptly with focused attention to customer needs.
Swim instructor
Self-employeed
06.2021 - 08.2024
- Teach children of all ages water safety
- Promoted a fun learning environment through engaging activities and games to reinforce essential swimming skills.
- Work with the child and their parents to help the child feel comfortable in the water and stay calm in emergencies
- Taught daily swim instruction to students varying in age and skill levels.
Hostess/food runner
Da Boccery
06.2021 - 02.2022
- Seat and greet guests, clean bathrooms, and set tables accordingly
- Improved customer satisfaction by promptly delivering food orders to tables and communicating with kitchen staff.
- Handle food and deliver it to tables in a safe and timely manner
- Maintained speed of service for food orders while minimizing errors and complaints.
Education
Health Science
Boise State University
Boise, ID05.2027
Granada High School
Livermore, CA06.2023
Skills
- Professionalism and Punctuality
- Adaptability and Dependability
- Computer programming/science
- Customer Service
- Child Supervision
- Guest Engagement
Awards
Cumulative GPA of 3.83 throughout high school.
References
- Lillian Steinle, (925) 784-2032
- Ashlee Petrilli, (925) 518-9813
- Alex Silver, (925) 353-0927
Timeline
Student Proctor
Boise State University Testing Center
11.2023 - Current
Server
Strizzis
02.2022 - 08.2023
Swim instructor
Self-employeed
06.2021 - 08.2024
Hostess/food runner
Da Boccery
06.2021 - 02.2022
Health Science
Boise State University
Granada High School
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