Maggie Russell
Oconomowoc,WI
Summary
Effective and motivated Intern committed to learning, developing skills in Marriage and Family Therapy and systemic contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Highly passionate about mental health, offering over 5 years of experience in conducting intake interviews at a psychiatric hospital. Connects with clients easily to provide thoughtful and compassionate assistance, as well as communication with doctors to review best fitting programs for potential patients. Manages client files and prioritizing tasks to achieve optimal productivity.
Overview
8
8
years of professional experience
Work History
Therapist
Rogers Behavioral Health
06.2023 - Current
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Developed comprehensive treatment plans for clients to address specific mental health concerns and goals.
- Provided crisis intervention services to clients experiencing acute mental health distress, ensuring safety and stabilization.
- Promoted positive coping strategies among clients by teaching distress tolerance skills and self-care practices.
- Facilitated family therapy sessions to support communication, boundary setting, and healthy relationships among family members affected by mental health issues.
- Led psychoeducational DBT and CBT groups covering topics such as emotion regulation, communication skills development, and relapse prevention strategies among others related to mental health improvement outcomes.
Intake Specialist Screener
Rogers Behavioral Health
05.2019 - 02.2023
- Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
- Completed intake assessment forms and filed clients' charts.
- Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
- Communicated with referral sources, physicians and associated staff to check documentation for proper signatures.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
- Collaborated on program operations and relayed participant feedback for improvements.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Conducted educational workshops to spearhead employee training on available tools and optimal strategies.
Patient Access Specialist
Rogers Behavioral Health
06.2016 - 05.2019
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Recommended service improvements to minimize recurring patient issues and complaints.
Education
Master of Science - Marriage And Family Therapy
Edgewood College
Madison, WI05.2023
Bachelor of Arts - Studio Art And Design
Edgewood College
Madison, WI05.2019
High School Diploma -
Oconomowoc High School
Oconomowoc, WI05.2015
Skills
- Problem Solving
- Critical and Creative Thinking
- Adaptability and Flexibility
- Idea Development and Brainstorming
- Attention to Detail
- Verbal and Written Communication
- Active Listening
- Collaboration and Teamwork
- Multitasking Abilities
- Crisis Management
- Organization and Time Management
Timeline
Therapist
Rogers Behavioral Health
06.2023 - Current
Intake Specialist Screener
Rogers Behavioral Health
05.2019 - 02.2023
Patient Access Specialist
Rogers Behavioral Health
06.2016 - 05.2019
Master of Science - Marriage And Family Therapy
Edgewood College
Bachelor of Arts - Studio Art And Design
Edgewood College
High School Diploma -
Oconomowoc High School
Similar Profiles
Audrey Anna Danielle StillmanAudrey Anna Danielle Stillman
Mental Health Technician at Rogers Behavioral HealthMental Health Technician at Rogers Behavioral Health
Austin HammerAustin Hammer
Director of Operations, Clinical Technology Services at Rogers Behavioral HealthDirector of Operations, Clinical Technology Services at Rogers Behavioral Health
Suzanne L. BreslowSuzanne L. Breslow
Art Therapist at Rogers Behavioral HealthArt Therapist at Rogers Behavioral Health
Jeremy EricksonJeremy Erickson
Behavioral Specialist at Rogers Behavioral HealthBehavioral Specialist at Rogers Behavioral Health
Riley JensenRiley Jensen
Juicer at Nourish Organic Juice BarJuicer at Nourish Organic Juice Bar