Maggie Schrimsher

• Administrative Duties:

1. Overseeing daily operations of the clinic, including scheduling, appointments, and patient flow.
Managing electronic health records (EHR) and ensuring compliance with HIPAA regulations regarding patient confidentiality.
2. Handling correspondence, phone calls, emails, and inquiries from patients, staff, and external parties.
3. Maintaining office supplies and equipment, and coordinating maintenance as needed.

• Staff Management:

1. Recruiting, hiring, and training administrative and support staff, including medical receptionists and clerical personnel.
2. Creating and managing work schedules, ensuring adequate coverage for all shifts.
3. Providing leadership and guidance to staff, addressing performance issues, and fostering a positive work environment.

• Financial Management:

1. Managing billing and insurance claims processes, ensuring accurate coding and timely submission of claims.
2. Handling patient payments, reconciling accounts, and overseeing accounts receivable/payable.
3. Budgeting and financial forecasting, tracking expenses, and identifying opportunities for cost savings.

• Regulatory Compliance:

1. Ensuring compliance with healthcare regulations, including HIPAA, OSHA, and other applicable laws and guidelines.
2. Keeping abreast of changes in regulations and implementing necessary policies and procedures to maintain compliance.
3. Coordinating audits and inspections, and addressing any findings or deficiencies.

• Facility Management:

1. Overseeing maintenance and cleanliness of the clinic facility, ensuring a safe and comfortable environment for patients and staff.
2. Coordinating with external vendors for repairs, maintenance, and other facility-related services.
3. Managing inventory of medical supplies and equipment, ordering replacements as needed.

• Patient Relations:

1. Handling patient complaints and resolving issues in a timely and professional manner.
2. Ensuring excellent customer service and patient satisfaction.
3. Implementing patient retention strategies and soliciting feedback to improve services.

• Collaboration and Communication:

1. Collaborating with healthcare providers, nurses, and other clinical staff to optimize patient care delivery.
2. Participating in staff meetings, committees, and training sessions to promote effective communication and teamwork.
3. Communicating clinic policies, procedures, and updates to staff and ensuring understanding and compliance.

• Tenant and Owner Communication:

1. Serve as a point of contact for tenants and property owners regarding inquiries, concerns, and requests.
Respond promptly to emails, phone calls, and other forms of communication from tenants and owners.
2. Assist in drafting and distributing newsletters, announcements, and other communication materials to tenants and property owners.

• Leasing Support:

1. Collaborate with leasing agents to coordinate communication efforts related to property vacancies, lease renewals, and rental inquiries.
2. Assist in drafting and distributing leasing advertisements and promotional materials across various platforms.

• Maintenance Coordination:

1. Receive maintenance requests from tenants and communicate them to the appropriate maintenance personnel or vendors.

2. Follow up with tenants to ensure satisfactory resolution of maintenance issues and timely completion of repairs.

• Online Presence Management:

1. Monitor and update the company's website and social media profiles with relevant content and announcements.

2. Engage with followers and respond to inquiries or comments on social media platforms.

• Increased customer satisfaction by providing exceptional service and product knowledge.
• Assisted with inventory management, ensuring the proper stocking and organization of merchandise.
• Supported golf shop operations by maintaining a clean and welcoming environment for customers.
• Contributed to increased sales through effective merchandising and visual presentation of products.

• Enhanced customer satisfaction by providing exceptional service and product knowledge to guests.
• Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
• Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
• Streamlined inventory management with efficient restocking practices, resulting in reduced waste and improved availability.

• Increased customer satisfaction by providing exceptional service and product knowledge.
• Assisted with inventory management, ensuring the proper stocking and organization of merchandise.
• Supported golf shop operations by maintaining a clean and welcoming environment for customers.
• Contributed to increased sales through effective merchandising and visual presentation of products.

• Enhanced pool safety by vigilantly monitoring swimmers and enforcing rules.
• Streamlined operations for efficient pool maintenance and cleanliness tasks.
• Ensured patron satisfaction with exceptional customer service and timely problem resolution.
• Administered first aid and emergency care, maintaining a safe environment for all guests.