Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Maggie Sims

450 Jo Dean Ln. Means,KY

Summary

Accomplished Lead Sales Key Holder at Dollar General, adept in inventory management and customer service, significantly enhanced customer satisfaction through personalized attention and problem-solving skills. Excelled in maintaining store cleanliness, ensuring safety standards, and proficient in cash management. Demonstrated exceptional product knowledge and creative thinking to boost sales and store efficiency.

Overview

3
3
years of professional experience

Work History

Lead Sales Key Holder

Dollar General
06.2023 - Current
  • Led team meetings regularly to review sales goals/targets as well as track individual progress towards said objectives.
  • Handled escalated customer issues professionally, resolving problems quickly while maintaining high levels of customer satisfaction.
  • Managed daily cash handling procedures accurately while maintaining strict adherence to loss prevention guidelines.
  • Enhanced customer satisfaction through exceptional service, product knowledge, and personalized attention.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Pharmacy Assistant

Frenchburg Pharmacy
06.2022 - 01.2023
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.
  • Verified patient information to correctly dispense medications.
  • Re-stocked shelves with prescribed medications and health care products.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Counted and labeled prescriptions with correct item and quantity.

Education

Bachelor of Science - Pharmacy

Morehead State University
Morehead, KY
05-2027

Skills

  • Retail sales
  • Inventory Management
  • Customer service
  • Cash Management
  • Store maintenance
  • Problem-Solving Skills
  • Product knowledge
  • Safety and cleanliness standards

Timeline

Lead Sales Key Holder

Dollar General
06.2023 - Current

Pharmacy Assistant

Frenchburg Pharmacy
06.2022 - 01.2023

Bachelor of Science - Pharmacy

Morehead State University

Similar Profiles

CREATE PROFILE
Maggie Sims