Summary
Overview
Work History
Education
Skills
Timeline
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Maggie Skinner

East Liverpool,OH

Summary

Seasoned project management specialist with comprehensive experience in leading projects from inception to completion. Skilled in coordinating cross-functional teams, optimizing processes for efficiency, and implementing innovative solutions to complex challenges. Proven ability to deliver projects on time and within budget while maintaining high standards of quality. Demonstrated success in enhancing operational workflows and significantly improving project outcomes through strategic planning and effective communication.

Overview

11
11
years of professional experience

Work History

Plan Sponsor Liaison- Project Management

CVS
Pittsburgh, PA
07.2017 - Current
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Reviewed project plans regularly with the senior management team to ensure deadlines are met and objectives achieved.
  • Implemented wellness initiatives aimed at improving employee health and reducing healthcare costs.
  • Participated in benefits renewal process, analyzing proposals and making recommendations.
  • Coordinated annual open enrollment process, including preparation of materials, presentations, and employee support.
  • Reviewed employee enrollments to verify accuracy, inputting information into company database.
  • Oversaw enrollment of new employees and company-wide yearly enrollment period.
  • Resolved employee issues related to benefits, serving as a liaison between employees and insurance providers.
  • Provided customer service support by responding promptly to emails and phone calls from clients.
  • Developed and distributed communications materials to educate employees about their benefits and any changes.
  • Maintained accurate records of plan sponsor communications and follow-up activities.
  • Conducted client onboarding process to ensure compliance with applicable regulations and company policies.
  • Directed recruitment, hiring, and training of new staff members.
  • Negotiated contracts and agreements with vendors and suppliers to reduce costs.
  • Conducted performance reviews for team members.
  • Established and monitored KPIs to evaluate performance and identify areas for improvement.
  • Assigned work and monitored performance of project personnel.
  • Facilitated team meetings and workshops to foster collaboration and share best practices.
  • Provided leadership during times of organizational change or crisis situations.

Bank Officer

PNC Bank
Pittsburgh , PA
01.2014 - 06.2017
  • Coordinated preparation of external audit materials and external financial reporting.
  • Identified opportunities to improve customer service quality.
  • Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
  • Facilitated mergers and acquisitions by generating necessary capital.
  • Led a team of bank staff, providing training and performance evaluations to enhance service quality.
  • Conducted reviews and evaluations for cost-reduction opportunities.

Education

Some College (No Degree) - Business

Kent State University
Kent, OH

Some College (No Degree) - Human Resources

Phoenix University
Remote

Skills

  • Cross-functional coordination
  • New employee enrollment
  • Documentation and reporting
  • Employee relations
  • Healthcare benefits
  • Benefits strategy development
  • Termination procedures
  • Special projects
  • Recruitment support
  • HR compliance

Timeline

Plan Sponsor Liaison- Project Management

CVS
07.2017 - Current

Bank Officer

PNC Bank
01.2014 - 06.2017

Some College (No Degree) - Business

Kent State University

Some College (No Degree) - Human Resources

Phoenix University

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Maggie Skinner