Maggie Skinner

As a Client Experience Manager for Caesars Entertainment, I am responsible for supporting the Meeting and Convention Sales team in achieving the company's financial goals through customer engagement and client experiences. This includes the management of customers while they are in Las Vegas for site inspections, industry, customer events, or on-site for their meeting/convention.

Chosen through a selective interview process to represent the university. Led informative tours for prospective students and families, highlighting academic programs, campus resources, and student life.

Supported both Front Desk and Housekeeping operations at Green Valley Ranch. Gained comprehensive knowledge of department workflows, guest service procedures, and operational standards. Shadowed the Hotel Manager, Assistant Hotel Manager, and Director of Hotel Operations while contributing to cross-departmental projects throughout the summer.

Gained hands-on experience in event sales, financial analysis, and event coordination while working directly with the Director of Sales. Contributed to marketing strategy and research projects to support brand initiatives and business development.

Supported lead response, event coordination, and on-site event execution. Collaborated with operations and marketing teams to assist with cross-departmental initiatives.