Maggie Thompson
Dothan
Summary
Professional with strong foundation in retail management, skilled in driving sales, optimizing operations, and enhancing customer experiences. Demonstrates leadership through effective team collaboration, consistently meeting and surpassing business goals. Adaptable to evolving retail environments, excelling in inventory control, staff training, and strategic planning. Renowned for reliability and results-focused approach.
Overview
8
8
years of professional experience
Work History
Manager
Buff City Soap
10.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Assistant
Party Art
01.2017 - 01.2020
- Greeted guests in with friendliness and professionalism.
- Worked with all different age groups.
- Kids Camps
- Customer Service
- Marketing
- Inventory
Cashier
Full Moon BBQ
01.2018 - 06.2018
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Used cash registers to request and record customer orders and compute bills.
- Assisted customers by answering questions and fulfilling requests.
- Sanitized toilets, floors, tables and other places that needed to be cleaned.
Education
High School Diploma -
Pelham High School
Pelham, AL05.2019
Bachelor of Science - Business
Troy University
Troy, AL07-2025
Skills
- I am very assertive with great people skills I am self-motivated and task oriented I am a problem solver and am not afraid to ask for help when it is needed
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Goal setting
- Strategic planning
- Budget control
Timeline
Manager
Buff City Soap
10.2023 - Current
Cashier
Full Moon BBQ
01.2018 - 06.2018
Assistant
Party Art
01.2017 - 01.2020
High School Diploma -
Pelham High School
Bachelor of Science - Business
Troy University
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