Summary
Overview
Work History
Education
Skills
Accomplishments
Dig Deep Award Winner
Timeline
Hi, I’m

Maggie Tredwell

Reno,NV
Maggie Tredwell

Summary

Motivated and experienced professional with a background in marketing, account management, and project coordination. Proven ability to cultivate lasting customer relationships by keenly understanding their needs and delivering superior service. Possesses exceptional communication and interpersonal skills vital for effective team collaboration and client interactions.

Highly organized and dependable, adept at managing multiple priorities with a positive demeanor. Demonstrates a willingness to take on additional responsibilities to support team objectives. Eager to leverage strong organizational skills and passion for marketing in an entry-level position. Committed to contributing to team success and achieving company goals.

Detail-oriented and capable team player with a track record of managing multiple projects concurrently while maintaining a high level of accuracy. Equipped with excellent time management and problem-solving abilities, seeking a full-time position that offers professional challenges and opportunities for growth.

Overview

5
years of professional experience

Work History

Beacon Media & Marketing, LLC

Account Manager & Account Coordinator
08.2021 - 04.2024

Job overview

  • Managed over 80 separate client accounts simultaneously, ensuring high client satisfaction through prompt response and proactive problem-solving, leading to exceptional customer retention rates.
  • Utilized analytical skills to assess client needs, develop tailored solutions, and conduct regular account reviews for continuous improvement.
  • Established and maintained clear communication channels between clients and internal teams, facilitating seamless project execution and prompt delivery of client projects.
  • Coordinated cross-departmental efforts to execute successful marketing campaigns, enhancing client trust and loyalty through effective communication and quick response.
  • Collaborated with creative teams to develop compelling advertising campaigns tailored to clients' needs.
  • Acted as a liaison between various departments to ensure smooth collaboration on shared projects or initiatives.
  • Monitored campaign performance using analytics tools, identifying areas for improvement and driving continuous optimization efforts.
  • Enhanced client satisfaction by managing multiple projects effectively, ensuring timely delivery and providing comprehensive reporting on account performance.
  • Assisted in producing qualitative reports highlighting campaign successes and areas of improvement to inform future strategies.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to management as necessary.

Quility Insurance

Case Manager
06.2019 - 08.2021

Job overview

  • Managed multiple cases concurrently for a team of 15 members.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Coordinated services with other agencies and healthcare professionals to provide useful benefits to clients.
  • Streamlined service coordination efforts through diligent maintenance of client files and efficient use of case management software tools.

American Marketing & Publishing, LLC

Digital Inside Sales Account Manager
11.2018 - 04.2019

Job overview

  • Balanced the need for proactive sales outreach with attentive account management, ensuring optimal performance in both areas.
  • Prospected new leads with high level of outbound calls to both cold and warm contacts.
  • Attended industry conferences and networking events, representing the company professionally while forging new connections in the field.
  • Increased customer satisfaction by providing personalized account management and addressing clients'' needs promptly.
  • Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
  • Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.

Education

University of Wisconsin - Whitewater
Whitewater, WI

Bachelor of Science from Communications & Public Relations
12.2017

Skills

  • Account Management
  • Project Management
  • Client Relationship Management
  • Relationship Building
  • Goal-Oriented
  • Account oversight
  • Teamwork and Collaboration
  • Strategic Planning
  • Issue Resolution
  • Data-driven decision-making

Accomplishments

  • Collaborated with a team of 10+ in the development & management of Ellie Mental Health's marketing campaign.
  • Managed over 80 separate accounts at one time.

Dig Deep Award Winner

I am honored to have been awarded the Dig Deep Award at Beacon Media & Marketing. Presented quarterly, this accolade celebrates individuals who exemplify unparalleled dedication and loyalty to our team and clients. I was recognized for consistently exceeding expectations and going above and beyond to achieve client objectives and goals. This award underscores my commitment to excellence and highlights my ability to deliver exceptional results while nurturing meaningful relationships with clients and colleagues.

Timeline

Account Manager & Account Coordinator

Beacon Media & Marketing, LLC
08.2021 - 04.2024

Case Manager

Quility Insurance
06.2019 - 08.2021

Digital Inside Sales Account Manager

American Marketing & Publishing, LLC
11.2018 - 04.2019

University of Wisconsin - Whitewater

Bachelor of Science from Communications & Public Relations
Maggie Tredwell