Maggie Watts
Taylorsville,NC
Summary
Adept at identifying optimal curricula, developing lesson plans and aligning instruction with current learning goals Good planner, problem-solver and analytical leader with strong attention to detail and sound judgment focused on continuous improvement. Decisive, practical and strategic in leading operations and teams.
Overview
9
9
years of professional experience
Work History
Unit Program Coordinator
US Air Force Civilian
09.2022 - Current
- Directly assists commander/director in management of all administrative support program functions.
- Maintain quality service by following organization standards. Thrive on multi-tasking, self-motivated, and have exceptional people skills.
- Knowledge of various office automation software programs, tools, and techniques to support office operations and produce variety of documents such as letters, reports, spreadsheets, databases, and graphs.
- Unit AO (authorizing official) where I manage day-to-day operations of travel card program for 673rd organization and serve as primary liaisons between travel cardholder and Government Travel Charge Card (GTCC) vendors.
Human Resource Assistant
US Airforce Civilian
08.2020 - 09.2022
- Completed Passport training to become Passport Agent and have processed over 200 Service Members as well as Dependents Passport and Visa Applications.
- Provide office automation support using multiple office automation software with varied functions to produce wide ranges of documents,
- Process standard actions for assigned area such as assignment, or similar matters and perform substantive review of records to determine eligibility for actions, review reports, forms, documentation, and other related information concerning military members and construct/maintain military personnel records or portion pertinent to assigned area.
- Perform clerical support to ensure efficient office operations. Answer telephones, relay messages, and maintains equipment and supplies.
- Maintain quality service by following organization standards. Thrive on multi-tasking, self-motivated, and have exceptional people skills.
- Train new employees within my department to help them know correct way of processing actions.
- ATTAPS timekeeper, fix employees time if they happen to be out of office when time is due.
Dental Assistant
US Army Civilain
10.2017 - 08.2020
- Exposed, developed and mounted dental x-rays.
- Staged tray for procedures by arranging dental instruments and equipment.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Verified patient insurance eligibility and benefits.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
Dental Assistant
US Army Civilian
11.2015 - 10.2017
- Exposed, developed and mounted dental x-rays.
- Staged tray for procedures by arranging dental instruments and equipment.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Verified patient insurance eligibility and benefits.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Dental Assistant
Chester Dental Care
06.2014 - 07.2015
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Staged tray for procedures by arranging dental instruments and equipment.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Education
Associate of Arts -
Wilkes Community College
Wilkesboro, NC05.2008
Skills
- Human Resources Department Processes
- Office Support
- Government Travel
- Drug Testing
- Passport Agent
- PowerPoint Presentations
- Program Operations
- Personable Communication
- Employee Timesheet Processing
Timeline
Unit Program Coordinator
US Air Force Civilian
09.2022 - Current
Human Resource Assistant
US Airforce Civilian
08.2020 - 09.2022
Dental Assistant
US Army Civilain
10.2017 - 08.2020
Dental Assistant
US Army Civilian
11.2015 - 10.2017
Dental Assistant
Chester Dental Care
06.2014 - 07.2015
Associate of Arts -
Wilkes Community College
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