MAGGIE M. SOWELL

Effectively managed retail operations and veterinary support tasks while delivering exceptional customer service. Key responsibilities included:

• Retail Operations: Restocked shelves, prepared merchandise for purchase or rental, and processed cash and credit payments accurately, in line with company policies.
• Team Collaboration: Worked closely with team members to meet sales targets, enhance customer satisfaction, and ensure compliance with health and safety regulations.
• Inventory Management: Received deliveries, scanned packages, updated orders in internal databases, and conducted regular inventory checks to maintain accurate stock levels.
• Customer Service: Interacted with numerous customers daily, providing attentive and courteous service while addressing their needs and concerns.
• Animal Care: Dispensed medications, administered treatments, and provided emergency first aid to animals, as directed by veterinarians.
• Monitoring and Maintenance: Examined animals for signs of illness or injury, fed and watered them according to schedules, and maintained clean and sanitized cages and workspaces.
• Client Education & Support: Advised pet owners on animal care, nutrition, and behavior concerns, offering emotional support during challenging situations.

• Fed pets on-schedule and with appropriate food for developmental or health requirements. Monitored pets for signs of distress, injury and illness and coordinated caring responses. Fed and watered animals.
• Provided adequate attention and consistent oversight to pets to promote high level of care.