Maggie Roberts
Arcola,IL
Summary
Dedicated CNA Supervisor with a proven track record at Carriage Crossing, enhancing patient care quality through effective team leadership and adherence to compliance standards. Skilled in patient relationship building and compassionate communication, I've significantly boosted patient satisfaction. Expert in vital signs monitoring and conflict resolution, I'm committed to fostering a positive and efficient healthcare environment. Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail. Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care. Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CNA
Carriage Crossing
08.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Hilltop Skilled Nursing and Rehabilitation
05.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
CNA
Arthur Home
10.2022 - 05.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
CNA
Mattoon Healthcare Rehabilitation
11.2021 - 11.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
CNA Supervisor
Carriage Crossing
07.2019 - 11.2021
- Oversaw CNA team to ensure effective staffing.
- Establishing procedures to enhance patient care quality.
- Maintained high standards of care by ensuring compliance with state and federal regulations.
- Built relationships with patients and families to encourage trust.
- Facilitated open communication to support a positive workplace.
- Implemented ongoing professional development opportunities for CNA staff, leading to improved skills and knowledge.
- Discussed policy updates in meetings with senior leadership.
- Facilitated efficient communication channels between CNAs, supervisors, and medical personnel for improved patient outcomes.
- Cultivated support for patients by swiftly managing their worries.
- Supported recruitment of skilled CNA candidates.
- Decreased staff turnover by implementing conflict resolution techniques.
- Tracked stock levels of medical supplies and equipment to guarantee readiness.
- Enhanced patient satisfaction by diligently monitoring CNAs' adherence to best practices.
- Collaborated with interdisciplinary teams to create comprehensive patient care plans that addressed individual needs.
CNA/ Cook
Newman Healthcare and Rehab
12.2014 - 08.2018
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted patients with daily living activities, promoting independence and dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Education
CMA - Certified Medical Assistant
Unitek College
Sacramento, CA06.2019
GED -
Parkland College
Champaign, IL05.2018
CNA - Certified Nursing Assistant
Lakeland College
Mattoon, IL04.2017
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Patient transfers
- Emotional support
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Problem-solving
- Multitasking and organization
- Critical thinking
- Team collaboration
- Active listening
- Flexibility and adaptability
- Patient advocacy
- Conflict resolution
- Health monitoring
- Lifting and transferring
- Patient hygiene assistance
- Toileting assistance
- Reliable team player
- Recording vital signs
- Safety precautions
- Collecting vital signs
- Bedside manner
- Compassionate
- Patient lifting
- Patient-focused care
- Electronic charting
- Compassionate caregiver
- Geriatric care
- Direct patient care
- Mobility assistance
- Supporting personal needs
- Ambulation assistance
- Companionship and emotional support
- Documenting behaviors
- Responding to emergencies
- Patient relationship building
- Medical terminology
- Light housekeeping
- Inpatient care
- Maintaining privacy
- Adaptable
- Patient assessments
- Specimen collection
- Trustworthy companion
- Patient management
- Valid state driver's license
- Patient relations
- Quality assurance
- Observing responses
- Condition monitoring
- Preparing meals
- Feeding assistance expert
- Conducting intakes
- General housekeeping
- Catheter change and preparation
- Vital sign recording
- Intake recording
Accomplishments
- Supervised team of Number staff members.
- Achieved Result through effectively helping with Task.
Certification
- Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.
- First Aid Certification - American Red Cross or American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- CPR/AED Certification
- State Driver's License
- ServSafe Food Handler's Certification
- Certified Nursing Assistant (CNA)
Timeline
CNA
Carriage Crossing
08.2024 - Current
CNA
Hilltop Skilled Nursing and Rehabilitation
05.2024 - Current
CNA
Arthur Home
10.2022 - 05.2024
CNA
Mattoon Healthcare Rehabilitation
11.2021 - 11.2022
CNA Supervisor
Carriage Crossing
07.2019 - 11.2021
CNA/ Cook
Newman Healthcare and Rehab
12.2014 - 08.2018
- Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.
- First Aid Certification - American Red Cross or American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- CPR/AED Certification
- State Driver's License
- ServSafe Food Handler's Certification
- Certified Nursing Assistant (CNA)
CMA - Certified Medical Assistant
Unitek College
GED -
Parkland College
CNA - Certified Nursing Assistant
Lakeland College
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