Maggie Tak Tsang
Harleysville,PA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
18
18
years of professional experience
Work History
Sterile Processing Technician
North Penn Pediatric Dental Associates
08.2023 - Current
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Streamlined workflow for the department by organizing instruments and equipment in a systematic manner.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
- Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
- Enhanced patient outcomes by ensuring the consistent provision of high-quality, sterile medical equipment and supplies during surgical procedures.
- Wrapped trays, instrument packs, and sets.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Ordered and restocked supplies for decontamination and surgical areas.
- Monitored inventory levels to keep all medical equipment properly stocked.
Office Administrative Assistant
Tay Fat Trading
01.2006 - 12.2014
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated records and files to maintain document compliance.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
Education
Associate of Science - Life Science
Hong Kong University Community College
Hong Kong06.2006
Skills
- Documentation and Reporting
- Word Processing
- File Organization
- Invoice Processing
- Office Administration
- Clerical Support
- Data Entry
Languages
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Full Professional
Timeline
Sterile Processing Technician
North Penn Pediatric Dental Associates
08.2023 - Current
Office Administrative Assistant
Tay Fat Trading
01.2006 - 12.2014
Associate of Science - Life Science
Hong Kong University Community College
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