Kimberly Maggs

• Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
• Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
• Followed appropriate procedures to minimize patient's exposure to radiation.

• Checked patient insurance, demographic and health history to keep information current.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Maintained current and accurate medical records for patients.
• Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
• Obtained client medical history, including medication information, symptoms and allergies.
• Obtained all prescribed laboratory testing.
• Sanitized, restocked and organized exam rooms and medical equipment.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Directed patients to examining rooms and coordinated transportation assistance as necessary.

• Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
• Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
• Educated patients on medicine and at-home healthcare tools.
• Compiled and reviewed medical charts.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Obtained client medical history, including medication information, symptoms and allergies.
• Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
• Sanitized, restocked and organized exam rooms and medical equipment.
• Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Prepared and administered medications to alleviate patient symptoms.
• Called and faxed pharmacies to submit prescriptions and refills.
• Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.

• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
• Obtained client medical history, including medication information, symptoms and allergies
• Performed clerical duties, such as word processing, data entry, answering phones and filing
• Collected and documented patient medical information such as blood pressure and weight
• Assisted patients in filling out check-in and payment paperwork
• Took copayments and compiled daily financial records
• Used E Clinic to schedule appointments
• Determined Insurance eligibility and financial status of clients
• Coordinated with referring facilities to meet standards for follow-up processes

• Collected copays payments from clients and updated account balances
• Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs
• Provided clerical support to employees by copying, faxing and filing documents
• Obtained client medical history, including medication information, symptoms and allergies
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
• Performed clerical duties, such as word processing, data entry, answering phones and filing
• Submitted prescriptions to pharmacy via phone, fax or web
• Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly

In this position I assist the office manager with all clerical duties. As well as charts and billing and scheduling patient appointments. I also at times would take patients back to the rooms and get vitals.

• Professionally and courteously verified appointment times
• Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms)
• Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation
• Adeptly managed a multi-line phone system and pleasantly greeted all patients
• Verified patients’ eligibility and claims status with insurance agencies
• Prepared patient charts accurately and neatly for the clinic
• Prepared patient charts, pre-admissions and consent forms as necessary
• Managed collections claims for unpaid bills against the estates of debtors
• Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner
• Actively maintained current working knowledge of CPT and ICD- 10 coding principles, government regulation, protocols and third party requirements regarding billing
• Maintained strict patient and physician confidentiality
• Answered and managed incoming and outgoing calls while recording accurate messages
• Maintained a clean reception area, including lounge and associated areas
• Oversaw daily office operations for staff of 5 employees
• Kept organized documentation of prescription refill information for office of 2 physicians
• Trained new employees on multiple medical billing programs and data entry software
• Took refill requests and prepared them on e scripts for the doctors
• Took all incoming faxes and directed them to the proper place
• Used site such as Avality to check patients benefits
• Took vitals such as blood pressure, weigh and heart rate
• Let doctor know what vitals where and patients medical problem
• Used software such as Med share, Marway, E scripts and Avalitiy