Summary
Overview
Work History
Education
Skills
Timeline
Generic

MAGHANN MICHAUD

Phenix City

Summary

Stock Team Member able to smoothly handle everything from evaluating shipments to checking out customers. Excellent communication skills and strong commitment to teamwork. Devoted to keeping customers satisfied and loyal by providing current, well-organized stock with updated promotional pricing. Diligent, team-oriented and reliable Team member with superior work ethic and 4+ years of experience. Customer-focused employee with commitment to quality assurance. Looking to bring honest and dedication to new role. Focused and dedicated to developing new skills through learning opportunities. Strives for growth and offers phenomenal ambition to see projects through to completion and ultimate success. Product displays Product knowledge Relationship Building Store appearance Supermarket stocking Grocery standards Training and mentoring Food preparation Unloading packages Time management Loss prevention Safety methods Merchandise stocking Flexible and adaptable Flexibility Safe serving knowledge Effective sales techniques Menu knowledge Safe food handling Organizational skills Point of Sale (POS) system operations Organizing and prioritizing Verbal communication Safety standards training Professional demeanor Courtesy Customer service oriented Processing equipment proficiency Organizational ability Lifts 50 pounds Problem solving Meeting deadlines Cash register operation Food inspection Food preparation techniques Courteous and professional demeanor Memorizing product codes Guest and client satisfaction Outstanding cleanliness Trained in food safety guidelines Marketing and sales experience Compactor operation Employee training Produce knowledge Following regulations Maintaining floor displays Accurate cash handling Floor display design Food safety understanding

Expert Driver with background operating loading equipment and managing loads. Record of success in meeting delivery schedules and satisfying clients.

Reliable Commercial Driver known for high productivity and efficiency in completing tasks. Skilled in route planning, vehicle maintenance, and safety compliance to ensure timely deliveries. Excel at communication, problem-solving, and time management, contributing to smooth operations and customer satisfaction.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Commercial Driver

AutoZone
Phenix City
04.2024 - Current
  • Complied with all applicable traffic laws while operating commercial vehicles in order to maintain safe driving records.
  • Loaded and unloaded cargo in a safe manner according to company guidelines.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.
  • Helping redo Planograms
  • Handle customer complaints and help resolve the problem.
  • Manage the commercial side operations helping co-workers use the same program.
  • Handling customer/automotive shop Returns.
  • Picking orders in system and having them move to a handheld device.
  • Providing Stocking Maintainence.
  • Handling Payments from Customers/ Automotive Shops.
  • Testing/ Removing/Replacing Batteries.
  • Removing/Replacing Windshield Wipers

Server

Smokey Pig Bar-b-que
Columbus
01.2025 - 03.2025
  • Helped the cook in the kitchen when something was needed.
  • Getting orders ready to be served to customers.
  • Making sure all the food product was in excellent condition.
  • Making sure all areas were clean for Customers.
  • Provided Great Customer Service Skills.

Office Manager

Sanders Automotive
Phenix City
01.2023 - 01.2024
  • Keeping an Organized Work Space
  • Communicated with customers regarding their vehicle and its problems to be fixed.
  • Handling card and cash money from customers.
  • Creating Invoices for Customers
  • Ordering Parts for the Mechanic.
  • Keeping Paperwork organized and in order.

Assistant Teacher

Great Beginnings Day Care Centre
01.2022 - 05.2022
  • Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
  • Provided one-on-one and group-based learning support to maintain student progress and development.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Kept records of student progress for teachers and parents and made notes on details such as behavior, grades, comprehension and personal growth.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Organized classroom library and art areas each day to keep classroom well-maintained.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Completed daily reports, meal count sheets and attendance logs.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.

Produce Clerk

Publix Super Markets
09.2017 - 01.2022
  • Reviewed tags on product shelves for proper pricing and made price changes when requested by supervisor
  • Oversaw refrigeration, freezer and cooling areas to check for proper functioning and reported any issues immediately to store managers
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized
  • Secured products when transporting to different areas of store to prevent merchandise damage
  • Assisted customers based on currently available product, promotional and policy information
  • Reviewed current planograms and end cap placements to properly merchandise items
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates
  • Removed outdated and overripe items from stock to eliminate health risks
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate
  • Cleaned shelves and restocked with new inventory when products were running low
  • Received and unloaded new products upon delivery, checking for damage and order accuracy
  • Operated different grocery store equipment including balers, power jacks and slicing machines
  • Greeted customers and provided immediate and courteous service at all times
  • Notified Associates or Managers immediately of any spills or hazardous issue, enabling quick clean-up and remediation
  • Updated signage to reflect current prices and help promote target merchandise
  • Followed company guidelines for cleaning and sanitizing all work surfaces and equipment
  • Assisted customers by carrying packages and bags and securing purchases in vehicles
  • Used pallet jacks to load, unload and move heavy products
  • Prepared products for sales floor by adding tags and readying pallets or restocking
  • Rotated stock to maintain freshness and promote customer purchase
  • Ensured that the work environment was kept safe, neat and clean at all times
  • Assessed floor displays to determine which merchandise required restocking

Customer Service Associate

Publix
12.2014 - 06.2017
  • Contributed to business growth by confirming customer satisfaction with service and quality
  • Achieved high customer satisfaction scores by de-escalating complaints quickly
  • Maintained customer loyalty by delivering fast, friendly and knowledgeable service for routine questions and service complaints
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.

Education

High School Diploma -

Smith Station High School
Alabama
2016

Skills

  • Cardiopulmonary Resuscitation (CPR)
  • Equipment and Instrument Sterilizatoin
  • Product Sales
  • Cargo handling
  • Route planning
  • Customer communication
  • Equipment maintenance
  • Traffic law compliance
  • Inventory management
  • Problem solving
  • Time management
  • Team collaboration
  • Order picking
  • Customer service
  • Record keeping
  • Payment processing
  • Safety awareness
  • Defensive driving techniques
  • Logbook management
  • Strong work ethic
  • Physical stamina and strength
  • Safe driving practices
  • Basic mechanical repair
  • Hazardous materials handling
  • Effective communication
  • Stress management techniques
  • Accurate record keeping
  • Planning
  • Commercial driving
  • Order picking and processing
  • Self-motivation and discipline
  • Auto delivery
  • Decision-making

Timeline

Server

Smokey Pig Bar-b-que
01.2025 - 03.2025

Commercial Driver

AutoZone
04.2024 - Current

Office Manager

Sanders Automotive
01.2023 - 01.2024

Assistant Teacher

Great Beginnings Day Care Centre
01.2022 - 05.2022

Produce Clerk

Publix Super Markets
09.2017 - 01.2022

Customer Service Associate

Publix
12.2014 - 06.2017

High School Diploma -

Smith Station High School
MAGHANN MICHAUD