Summary
Overview
Work History
Education
Skills
Timeline
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Diamond Lang

Chicago,IL

Summary

Dependable Licensed Massage Therapist with comforting demeanor. I attended a clinical massage therapy program which has significantly helped in my massage therapy journey. Being knowledgeable in muscle origins and insertions has truly help aid in client retention.

Overview

2
2
years of professional experience

Work History

Massage Therapist

Self-employeed
12.2023 - Current
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Provide clear, concise instructions to clients to prepare for massage services.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Prepared oils and lotions for massages. Routinely cleaned and sanitize bottles after use.
  • Thoroughly listened to clients wants as far as pressure applied and the areas they wanted worked on most.
  • Enhanced client relaxation by utilizing a variety of massage techniques such as effleurage, pesstrissage, and trigger point therapy tailored to individual needs.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase return.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • knowledgeable about muscle origins and insertions to ensure muscle relaxation.
  • Advised clients on lifestyle changes to improve alignment, posture for better long-term wellness.
  • Advised clients on home stretch techniques to improve pain management at home.
  • Maintained accurate and up-to-date client records.
  • 90 min Sessions Mostly

Airport Agent

United Airlines
04.2022 - Current
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Communicated closely with ground crew, flight crew and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Connected electrical power unit and hoses to aircraft.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags on daily flights.
  • Transferred luggage from aircraft to collection areas safely using power stow equipment.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Operated equipment while observing standard safety procedures.
  • reroute bags to correct destinations.
  • manage timely delivery of bags to gates. sometimes multiple cities at once.
  • lead upgrade. direct coworkers to work areas and pier assignments. making sure they delivered bags to correct gates
  • communicate with gate leads to locate any missing bags from ramp and product sort.
  • lead upgrade delegate crew lunch breaks.

Education

LMT - Clinical Massage Therapy

The Some Institute
Chicago, IL
10.2023

Associate of Arts - Business Management

University of Missouri
Columbia, MO
05.2011

Skills

  • Swedish Massage
  • Trigger Point Therapy
  • Myofascial Release
  • Sports Massage
  • Hydrotherapy Techniques
  • Anatomy and Pathology knowlege
  • 6 Continuing education units in Thai massage
  • Relationship building and management
  • Range of Motion Improvement
  • Customer Service Professionalism and Ethics

Timeline

Massage Therapist

Self-employeed
12.2023 - Current

Airport Agent

United Airlines
04.2022 - Current

LMT - Clinical Massage Therapy

The Some Institute

Associate of Arts - Business Management

University of Missouri

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Diamond Lang