MAGINDA ABBOTT
Philadelphia,PA
Summary
Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch goals.
Overview
16
16
years of professional experience
Work History
Teller
Wells Fargo
Wynnewood, Pennsylvania
03.2022 - Current
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and banking services.
- Maintained cash drawer integrity and balanced daily transactions.
- Identified potential fraud through attentive monitoring of transactions.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Maintained confidentiality of all customer records and information according to company policies.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Explained account information to customers in detail as needed.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
Operations Agent
Southwest Airlines
PHILADELPHIA, Pennsylvania
03.2016 - Current
- Maintained operations compliance with FAA, TSA and airport regulations.
- Helped customers with special needs to board and disembark from aircraft.
- Protected team members and other staff from harm with diligent enforcement of safety and security measures.
- Communicate with dispatch to coordinate arrivals and departures.
- Deliver accuracy of documentation.
- Exceptional customer service at all times
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Follow strict safety and privacy guidelines to prevent accidents.
Women's Shoes Sales Associate
Macy's Department Store
Ardmore, PA
08.2014 - 02.2016
- Promoted excellent customer service, engage in conversation to identify footwear needs.
- Operated cash register, scanned items, bagged merchandise
- Seated customer to measure feet and properly fit with correct size shoes.
- accurate cash handling
Designated Care Manager
Sunrise Assisted Living
Haverford, PA
09.2010 - 03.2013
- Personalized care per needs of patient.
- Maintain cleanliness and order in facility; housekeeping, laundry, dining room and other common area.
- Assist and participate in activities for residents.
- Assist in maintaining order and compliance with medicine distribution.
- Supervise and Coordinate work load during shift
- Organize and maintain accurate paperwork for the shift; equipment and supplies use, supplies issued to patients, funds used to needs of patients/enter information into computer system and spread sheets.
Cashier
Popeye's Restaurants
PHILADELPHIA, Pennsylvania
08.2009 - 08.2011
- Maintain high level of customer service.
- Obtain orders and trouble shoot customer problems.
- Maintain stock in work area.
- Maintain cleanliness and order throughout restaurants.
Education
High School Diploma -
West Philadelphia High School
Philadelphia, PA05.2008
Skills
- Emergency respond
- Security Protocols
- Safety oversight
- CPR/First Aid Training 2013, Sunrise of Paoli MED tech 2012, Certification, Excellence in Customer Service 20012-Sunrise Assisted Living
- Positive
- Transaction processing accuracy
- Listening and comprehension
- Goal-oriented focus
- Strong work ethic
- Adaptability
Education and Training
other
Timeline
Teller
Wells Fargo
03.2022 - Current
Operations Agent
Southwest Airlines
03.2016 - Current
Women's Shoes Sales Associate
Macy's Department Store
08.2014 - 02.2016
Designated Care Manager
Sunrise Assisted Living
09.2010 - 03.2013
Cashier
Popeye's Restaurants
08.2009 - 08.2011
High School Diploma -
West Philadelphia High School
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