Magna Therelus
Fort Worth,TX
Summary
My name is Magna. I'm a dedicated and hardworking individual currently pursuing a nursing degree. I'm passionate about helping others and committed to growing my skills to provide excellent care in the future. I speak four languages: Haitian Creole, French, Spanish (a bit, though I used to speak it a lot), and Portuguese (from living in Brazil for a year and traveling across Spanish-speaking countries).
Overview
4
4
years of professional experience
Work History
Lead, Manager
SMX
01.2024 - 07.2025
- Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
- Boosted team productivity by implementing efficient project management strategies.
- Evaluated employee performance regularly, offering constructive feedback and creating tailored development plans for continuous improvement.
- Collaborated with cross-functional teams to develop innovative solutions that addressed complex business challenges.
- Enhanced communication and collaboration among team members by organizing regular meetings and brainstorming sessions.
- Managed multiple high-priority projects simultaneously, ensuring timely completion of each without compromising quality.
- Designed training programs for staff members, enhancing their skills and improving overall team capabilities.
- Delegated high volumes of work to empower team, build trust, and assist with professional development.
- Increased company revenue by identifying new business opportunities and successfully closing deals with prospective clients.
- Set overall vision and provided team leadership.
- Developed strong relationships with clients to ensure their needs were met and projects were delivered on time.
- Spearheaded initiatives to enhance information security protocols within the organization which resulted in the reduction of data breaches.
- Streamlined processes for improved efficiency, resulting in higher output and reduced costs.
- Identified areas of process inefficiency, recommending improvements that led to significant cost savings for the organization.
- Reduced client churn rate by proactively addressing concerns and providing exceptional customer service.
- Optimized resource allocation by carefully monitoring project progress, making adjustments as needed to meet deadlines and budget constraints.
Warehouse associate
Amazon
03.2023 - 12.2023
- As a warehouse associate, I work in a fast-paced environment where I manage tasks to ensure the smooth flow of operations, learning the inner workings of the company while contributing to efficient processes.
Customer service
Liveops
08.2021 - 11.2023
- In customer service from home while juggling other jobs. My role involved assisting clients with their inquiries, troubleshooting issues, and ensuring a positive experience by resolving concerns efficiently and professionally.
Leadership
Gxo logistics
02.2022 - 08.2022
- As a leader, I was responsible for overseeing a team, managing logistics, ensuring productivity, and driving the team toward achieving company goals. My role developed my communication, decision-making, and team-management skills.
Education
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University of Texas Arlington
Nursing
TCC Fort Worth
01.2027
Skills
- Adaptability
- Attention to Detail
- Communication
- Customer Service
- Healthcare Administration
- Leadership
- Organization
- Problem-Solving
- Team Collaboration
- Time Management
Accomplishments
- Successfully balanced full-time work and college, demonstrating strong time management and commitment to my career goals.
- Earned leadership responsibilities at GXO Logistics, where I trained and supported new team members, ensuring smooth operations and increased efficiency.
- Provided excellent patient care support while working in healthcare settings, helping patients feel comfortable and supported during their visits.
- Adapted to diverse work environments including logistics, healthcare, and warehouse operations, quickly learning new systems and excelling in performance.
- Fluent in four languages (Haitian Creole, French, Portuguese, and Spanish), which allows me to connect with diverse groups of people and provide better service.
- Currently pursuing a Nursing degree, further showing my dedication to professional growth and improving patient care.
Affiliations
- University of Texas at Arlington – Nursing Program Student
- Tarrant County College – Student (General Studies/Prerequisites for Nursing)
- Former Employee, Amazon (Fulfillment Associate)
- Former Employee, Callaway (Warehouse Associate)
- Former Employee, GXO Logistics (Team Lead & Trainer)
- Active member of the Haitian, Creole, French, Portuguese, and Spanish-speaking communities, offering language support and cultural connections
Languages
French
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Creole
Native or Bilingual
Timeline
Lead, Manager
SMX
01.2024 - 07.2025
Warehouse associate
Amazon
03.2023 - 12.2023
Leadership
Gxo logistics
02.2022 - 08.2022
Customer service
Liveops
08.2021 - 11.2023
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University of Texas Arlington
Nursing
TCC Fort Worth
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