Laura Bare-Marte
Haverstraw,United States
Summary
Highly communicative individual identifies issues and make the best decisions regarding course of treatment. Disciplined Caseworker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families. Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods for preventive cases. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient Administrative Assistant with over seven years of office experience, specializing in administrative work, problem solving, planning, and optimal assistance. Known for increasing productivity and relieving workload of managerial staff. Proven efficiency with an ability to quickly learn and navigate any computer software program, or office filing system. Passionate and knowledgeable Administrative Assistant with vast experience providing administrative and management skills in office settings. Bilingual Fluent in both English and Spanish Accustomed to addressing the changing needs of an office and supporting colleagues and superiors with excellent assistance skills, bring forth high quality organizational skills and self-motivated drive to achieve excellence.
Overview
11
11
years of professional experience
Work History
Caseworker
Rockland County Department Of Social Services
09.2023 - Current
- Facilitated client support groups to provide resources and assistance.
- Developed strong partnerships with local organizations, expanding available resources for clientele.
- Streamlined documentation processes, increasing efficiency in caseload management.
- Ensured adherence to state regulations by maintaining timely documentation and meeting reporting deadlines.
- Increased client satisfaction by maintaining open lines of communication and providing regular updates on case progress.
- Mentored new caseworkers, sharing best practices and offering guidance on complex case management scenarios.
- Provided crisis intervention services to clients in distress, connecting them with appropriate resources for immediate assistance.
- Developed and maintained strong relationships with community resources for successful referrals.
- Assisted clients in preparing applications for social security benefits, housing and assistance programs.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Provided crisis intervention services, ensuring safety and stability of clients during challenging situations.
Administrative Assistant
O'Sullivan Tree Care
05.2016 - Current
- Served as assistant to all administrative personnel and acted as first point of contact for visitors and customers, making appointments.
- Performed variety of administrative duties, including answering phones, taking and delivering messages, writing memos, accounts payable, bookkeeping, and greeting visitors
- Also served as human resource assistant overseeing hiring, training, and professional growth of employees.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Store Manager
Clarks
10.2012 - 05.2016
- Handled management responsibilities, including sales queries, meeting sales goals, designing workshops for employees to achieve sales goals and improve their customer service skills.
- Consistently achieved and exceeded store sales and became top seller in district.
- Analyzed sales and financial performances to effectively plan for increased future opportunities, while identifying weak trends.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Education
Bachelor's Degree - Behavioral Science
Mercy College
Dobbs Ferry, NY 05.2017
Skills
- Excellent Communication Skills
- Project Management Skills
- Administrative Support Skills
- Customer Service
- Self-Motivated
- Multitasking and time management
- Bilingual
- Conflict Mediation
- Substance abuse awareness
- Substance abuse treatments
- Client Engagement
- Critical Thinking
Details
3 Allison Ave, Haverstraw, NY, 10927, 845-269-5287, laura7marte@gmail.com
Personal Information
Title: Caseworker
Hobbies and Interests
My Passions are to help others that are in need and help the youth in our community. One of my goals is to start a foundation that could help the youth in our community to be able to see all the opportunities they have to become the best version of themselves. I have done a lot of community service in the Haverstraw Kings Daughter's library and St Peters religion Classes.
Languages
Spanish
Native or Bilingual
Timeline
Caseworker
Rockland County Department Of Social Services
09.2023 - Current
Administrative Assistant
O'Sullivan Tree Care
05.2016 - Current
Store Manager
Clarks
10.2012 - 05.2016
Bachelor's Degree - Behavioral Science
Mercy College
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