Summary
Overview
Work History
Education
Skills
Timeline
Generic

Magnolia Scortia

Irvine,CA

Summary

A highly motivated and results-driven contributor with over 10+ years of experience in business operations, ensuring exceptional customer relations. Seeking a challenging role in dynamic organization that values customer satisfaction.

Overview

15
15
years of professional experience

Work History

Sr. Sales Administrative Analyst

Radiometer USA
06.2017 - Current
  • Expert on contract authoring for RFIs and RFPs, contract implementation, and contract maintenance. Coordinating contract implementation workflow, identifying potential gaps, recommending solutions, and sharing best practices.
  • Administer Capital Equipment Placement agreements in accordance with established Group Purchasing Organization (GPO) or Integrated Delivery Network (IDN) terms and conditions.
  • Update Agreement or Equipment Master Records within CRM system for Contract Renewals, Consolidations, Equipment Transfers and Customer Address Book changes.
  • Maintain and improve projects, trackers and forecast operations Key Performance Indicators (KPIs) for deliverables and supporting workflows to measure operational performance.
  • Annual analysis of capital equipment agreements to drive contract compliance. Work closely with Sales Personnel to review results and offer options to help reconcile underutilized equipment.
  • Collaborate cross-functionally with multiple teams such as Customer Service, Credit Department, Sales Marketing, Distribution, and IT optimizing performance and ensuring business goal success.

Accomplishments:

2019 and 2021 Danaher Presidential Star award

Store Manager/Sales Manager

Bebe Stores Inc.
04.2009 - 06.2017
  • Responsible for store operations of $1.8 million.
  • Increased overall annual volume percentage by 6%
  • Planed and executed successful in store events with increased sales volume up by 25% YOY, ranked “#1 Store in District”, ranked #12 in company. Won company contest for driving highest results.
  • Exceeded annual sales forecast by $200,000 in first year as Store Manager.
  • Provided strong leadership and foster sense of commitment in leading 15+ Sales Associates, including 4 Managers to drive sales and strengthen brand loyalty.
  • Oversaw employee performance, increasing efficiency to maintain and achieve productivity targets.
  • Collaborate with Regional Loss Prevention Manager to identify trends and translate strategy into action to meet District shrink goals. Implemented systems and procedures to increase sales.
  • Recruit, lead, and develop strong leadership team who internally promoted within organization.

Accomplishments:

  • Consistently top ranked with district and region for Collection Premiere events
  • Awarded for highest SHRINK reduction from 0.98% to 0.67%
  • Developed event binder that was implemented in district and region as directive how to generate additional traffic for in store events.

Education

Credential of Readiness -

Harvard Business School
Boston
01.2019

High School Diploma -

Las Flores High School
Sacramento, CA
06.1998

Skills

  • Analytical Skills
  • Capital Equipment
  • Contract Terms
  • Data Integrity
  • Operational Excellence
  • Order Management
  • Request for Proposal (RFP)
  • Customer Data

Timeline

Sr. Sales Administrative Analyst

Radiometer USA
06.2017 - Current

Store Manager/Sales Manager

Bebe Stores Inc.
04.2009 - 06.2017

Credential of Readiness -

Harvard Business School

High School Diploma -

Las Flores High School
Magnolia Scortia