Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Magnolia Tousignant

Freeport,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Resident Care Assistant/Lead Medication Technician

The Blake At Pensacola
05.2022 - 05.2023
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Counted and recorded medication inventory routinely to maintain medication security and control.

Resident Care Assistant/Medication Technician

Homestead Village Of Pensacola
05.2021 - 04.2022
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Followed residence's service plan and provided assistance with toileting, bathing, dressing, oral hygiene and other daily living tasks.
  • Conversed with assigned residents to determine emotional and physical state of being and reported changes to resident services director.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Followed directions of licensed nurses to administer medications and treatments.

Administrative Assistant

McMahan Logistics, Inc
03.2014 - 05.2020
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Tracked inventory and ordered office supplies encouraging cost-effective solutions.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Routed incoming calls and faxes and drafted detailed messages to expedite response.
  • Executed record filing system to improve document organization and management.

Transportation Logistics Coordinator

FWF Logistics
03.2013 - 09.2013
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Education

High School Diploma -

Freeport Senior High School
Freeport, FL

Some College (No Degree) -

The University of West Florida
Pensacola, FL

Some College (No Degree) - Accounting And Business Management

Florida Institute of Technology-Melbourne
Melbourne, FL

Associate of Arts - General Studies

Northwest Florida State College
Niceville, FL

Skills

  • Documentation and control
  • Office administration
  • Filing and data archiving
  • Multi-line phone proficiency
  • Customer and client relations
  • 50 WPM typing speed
  • Appointment setting
  • Business correspondence
  • Administrative support
  • Recordkeeping
  • Data Entry
  • Client Confidentiality
  • Medical Documentation
  • File Management
  • Records Maintenance

Timeline

Resident Care Assistant/Lead Medication Technician

The Blake At Pensacola
05.2022 - 05.2023

Resident Care Assistant/Medication Technician

Homestead Village Of Pensacola
05.2021 - 04.2022

Administrative Assistant

McMahan Logistics, Inc
03.2014 - 05.2020

Transportation Logistics Coordinator

FWF Logistics
03.2013 - 09.2013

High School Diploma -

Freeport Senior High School

Some College (No Degree) -

The University of West Florida

Some College (No Degree) - Accounting And Business Management

Florida Institute of Technology-Melbourne

Associate of Arts - General Studies

Northwest Florida State College
Magnolia Tousignant